Central Scheduler I

• Pay or shift range: $17 USD to $25 USD
  The estimated salary range is provided in accordance with Virginia Pay Transparency requirements. Final salary offers are calculated based on job-related factors, including education, experience, location, shift, skills, specialties, and/or other relevant qualifications or criteria.

Summary

Coordinate scheduling andregistrationofoutpatientdiagnostictesting.

Support thegeneraloperationofthedepartment,remainingflexibleat alltimes. Customerserviceisan essentialelementoftheposition.

Responsible for assisting physicians,patients,visitors,andhospitalstaff withtheir needsastheyrelatetothefunctionsofthedepartment.

Essential Duties and Responsibilities

These dutiesandresponsibilitiesdescribed belowrepresent the generaltasks performed on adailybasis;other tasksmaybe assigned.

• Respond to phone calls and faxes regarding scheduling and the registration of outpatient testing for patients and physician offices
• Effectively interview patient sand collect demographicinformationinatimelymanner
• Advisepatients,perprotocol,onoutpatient testingpreparationwhichinvolvesdetailedknowledgeofproceduresandtests
• Ensureallprocesses appearseamlesstothe patient and familyeven whenunexpectedsituationsarise to interrupt workflow
• Useeffectivetimemanagementskillstoensureapositiveexperiencefor patientsandphysicianoffices
• Interpretphysicianorders andscheduleproperdiagnostictestingintheappropriate software system
• Demonstrateeffectiveuseoffaxmanagement system to access and manage physician' orders
• Effectivelycoordinatemultipletests/procedureswiththeappropriate staffandresources
• DemonstrateknowledgeofICDcodingrequirements
• Demonstrateproperuse of appropriatesoftwareformedicalnecessitychecking,and beabletoexplainABN/"Letterof Understanding"to customers
• Haveabasicunderstandingof variousinsurancesandtheirrequirements;stay abreast ofchanges
• Consistentlymaintainestablished productivityrequirementsandmaintaina 96% orgreater accuracyrate
• Understand and usethedepartmentcomputer system inaneffectiveandproficient manner

Qualifications

Education and Experience

Preferred Education:

Associates degree or enrollment in a healthcare program, i.e. Health Information Technology,Medical Assistant, etc.

Experience:

One (1) or more years’ experience as an Administrative Assistant, Medical Secretary, or Scheduler is preferred. Experience in an acute care setting is preferred. Applicants must have a strong working knowledge of medical terminology and ancillary testing. Strong computer skills in a Windows PC environment is required; applicants must be able to operate/utilize fax machines, copy machines, scanners, and Windows-based computer functions.

Certificates.

Licenses.

Registrations

Certification as Medical Assistant. Nursing Assistant, Emergency Medical Technician ,or Paramedic is required;willconsiderothercertificationsrecognizedby national associations. The applicant isrequiredto obtain a HFMA, NAHAM, or AAHAM certificationwithinthe first year of employment.

High School or better.

1 year:
Administrative Assistant, Medical Secretary, or Scheduler.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.