Field Case Manager

Position Information Working Title of Vacant Position

Working Title of Vacant Position Field Case Manager

Job Type Full Time

Posting Type Public

Number of Vacancies 1

Department CHES INT BEHAV HEALTHC

Division CIBH MENTAL HLTH SVC

Requisition Number 2026186

Number of hours worked per week 40

Monday-Friday 8:00am-4:30pm with rotating on call, evening, weekend, and holiday responsibility.

Employees may be expected to work hours in excess of their normally scheduled hours in response to short-term department needs and/or City-wide emergencies.

Work Site Location Chesapeake, VA

Position Driving Requirement O
- Occasional

Pay Grade GE11

Pay Basis Semi-Monthly

Starting Salary: $55,854+ Actual starting salary depends on education, experience and credentials.

Chesapeake Integrated Behavioral Healthcare ( CIBH ) Assertive Community Treatment ( ACT ) team is looking for a Field Case Manager who’s ready to step into the field, think on their feet, and make a real impact with individuals living with serious mental illness. This Field Case Manager role isn’t traditional outpatient therapy. This is hands-on, life-changing work.

As a Field Case Manager
, you’ll meet people where they are—literally. Homes, shelters, streets, and community settings become your “office” as you help individuals stabilize, recover, and reclaim independence.

• Develops and implements an individual program for service recipients including referral and coordination of care/services or placement, and/or direct therapy; ensures access to resources, services, and support for family.
• Provides community-based case management, vocational, and housing support, crisis stabilization/intervention, and skill-building activities.
• Serves as liaison between service recipients and other care providers such as physicians and therapists.
• Provides service techniques including rapport-building strategies, facilitating meeting basic needs, and motivational interviewing techniques.
• Documents all services in the electronic medical record system.
• Maintains records for area of responsibility in accordance with departmental, state, and federal regulations, laws, policies, and procedures; processes daily paperwork including progress notes, insurance forms, daily time sheets, service logs, and billing reports.
• Develops individualized treatment plans that respond to the needs of the person served and coordinates service delivery that coincides with the treatment plan.
• Enhances professional development to incorporate evidence-based best practices in rendering individual care.
• Attends scheduled staff meetings and ACT daily team meetings to review and plan services.
• Performs other related duties as assigned.
• Serves as ALPHA personnel to staff city shelters when opened/needed.

The ideal Field Case Manager is adaptable, community-oriented, organized, and passionate about helping individuals living with serious mental illness achieve stability and independence.

The City of Chesapeake offers an exceptional range of benefits. Please browse our
Benefits Brochure, for a full list of benefits and employee perks.

Vocational/Educational Requirement: Requires a bachelor’s degree in social work, counseling, psychology, or a closely related field or other degree as approved by the Virginia Department of Health Professions. A master’s degree in Social Work, Counseling, or Rehabilitation is required for some assigned programs.

Experience: In addition to satisfying the vocational/educational standard, this class requires a…