Clinic Supervisor - Certified Ophthalmic Assistant ing

Eye Care Partners is the nation’s leading provider of clinically integrated eye care. Our national network of over 300 ophthalmologists and 700 optometrists provides a lifetime of care to our patients with a mission to enhance vision, advance eye care and improve lives. Based in St. Louis, Missouri, over 650 ECP-affiliated practice locations provide care in 18 states and 80 markets, providing services that span the eye care continuum.

For more information, visit

Company: Tidewater Eye Centers
Job Title: Clinic Supervisor
Department: Ophthalmology
Reports To: Clinic Manager
Location: This position is located in Chesapeake, VA and requires travel to our Virginia Beach and Portsmouth offices as needed. We pay mileage!

Pay: Ranges from $24-29 DOE, Certified Ophthalmic Assistant (COA) required

A Clinic Supervisor is a highly engaged leader that possess a high level of acuity in business acumen and is focused on developing a patient-focused team that is goal oriented.

• Execute day-to-day operations of the office by ensuring the following is completed:

  • Employee scheduling, weekly meetings, report generation, inventory assessment, supply ordering, employee training and other duties as assigned or needed within the office

• Provide guidance on optical equipment usage, proper medical chart handling, insurance, and billing, frame and contact lens selection, policies and procedures, and computer software

• Compile operational reports to gain a strong insight into the business and how to direct the team on what needs to be done to fix focus areas

• Lead the office by guiding them to success through focused support and coaching

• Enhance processes and workflow by taking initiative to build action plans to increase the efficiency and profitability of the office

• Collaborate with Clinic Manager and HR on employee relations and recruitment needs

• Collaborate with other Clinic Supervisors and Managers to develop creative approaches to areas of improvement

• Actively engage in constructive conversations with employees to help address improvement areas and formulate follow-up actions

• Actively train employees on how to provide a world-class patient experience

• Act as the liaison between employees and the Clinic Manager and Corporate

• Motivate employees by remaining positive and communicating any changes or news in a supportive and constructive way

• Ensure the office and employees are always compliant with HIPAA

• Other duties as assigned

• Ability to interact with all levels of employees in a courteous, professional manner at all times
• Exhibit fair and compassionate leadership
• Desire to gain industry knowledge and training
• Demonstrates initiative in accomplishing practice goals
• Consistently creating a positive work environment by being team-oriented and patient-focused
• Reliable transportation that would allow employee to go to multiple work locations with minimal notice when applicable
• Commitment to work over 40 hours to meet the needs of the business
• Ability to work weekends when applicable

• Minimum
  
  Required:
  
  High school diploma or GED equivalent
• Minimum
  
  Required:
  
  Two years of management experience in Ophthalmology or related industry

• Current Certified Ophthalmic Assistant (COA) or Certified Ophthalmic Technician (COT) certification preferred

• Proficient in Microsoft Excel, Word, PowerPoint, Outlook

• This role requires a variety ofphysicalactivities to effectively perform essential job functions. The position involves frequent walking (75%), sitting (50%), and standing (50%), with regular bending, stooping, and reaching (25-50%). Employees must be able to lift, carry, push, and pull items up to 25 lbs.…