Clinical Registration Specialist

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In accordance with City policy, this position is deemed safety-sensitive. As such, applicants for this position are subject to pre-employment drug/alcohol testing after receiving a conditional offer of employment and may also be subject to random testing. This drug test includes testing for marijuana. Possession of a medical marijuana card will not excuse an applicant from the testing process; however, a test will not be considered positive for marijuana if a valid medical marijuana certification is presented unless the position requires a commercial driver’s license (CDL) or is a sworn law-enforcement officer/deputy.

Position Information

Working Title of Vacant Position

Working Title of Vacant Position Clinical Registration Specialist

Job Type

Job Type Full Time

Posting Type

Posting Type Public

Number of Vacancies

Number of Vacancies 1

Department

Department CHES INT BEHAV HEALTHC

Division

Division CIBH MENTAL HLTH SVC

Requisition Number

Requisition Number 2026451

Number of hours worked per week

Number of hours worked per week 40 hours

Work Schedule

Monday – Friday

Hours:

8:00am to 4:30pm

Employees may be expected to work hours in excess of their normally scheduled hours in response to short-term department needs and/or City-wide emergencies.

Work Site Location

Work Site Location Chesapeake, VA

Position Driving Requirement

Position Driving Requirement N - Never

Pay Grade

Pay Grade GE11

Pay Basis

Pay Basis Semi-Monthly

Advertised Salary

Starting Range: $55,854-$83,083
Actual starting salary depends on skills and experience.

Job Description

Chesapeake Integrated Behavioral Healthcare is currently seeking an energetic and passionate Clinician II to serve as the Registration Specialist who will triage walk-ins/phone calls and complete registrations for individuals seeking CIBH services through the Same Day Access clinic.

Typical Tasks include:

• The Clinical Registration Specialist will triage walk-ins/phone calls from individuals seeking CIBH services through the Same Day Access clinic to determine the need for services and level of care as well as completes registrations on individuals seeking CIBH services.
• Maintains records for area of responsibility, which may include collecting data on things such as the population of individuals served, needs of individuals, barriers to engagement, wait times for Same Day Access clinic, etc.
• Will assist with monitoring incoming Same Day Access calls and monitoring the call log as well as managing BI reports.
• Interfaces with front desk staff, schedules clinical intake assessment and serves as a liaison between individuals and intake clinicians.
• The Clinician II provides resources, information, and support to individuals and family members.
• Assess for crisis situations and assist with resolution in accordance with policies and procedures and through coordination with ES and Crisis-Stabilization departments.
• Completes SDA clerical work when needed.
• The Clinical Registration Specialist also coordinates and collaborates with internal departments and community referrals to identify supports needed to assist individuals with accessing CIBH services.
• Completes data reports on program when asked by program supervisor
• Performs other related duties as assigned.

The City of Chesapeake offers an exceptional range of benefits. Please browse our Benefits Brochure for a full list of benefits and employee perks.

Required Qualifications

VOCATIONAL / EDUCATIONAL REQUIREMENT : Requires a…