Event Concierge

Hyatt Regency Chesapeake Bay Golf Resort, Spa and Marina –

Location:

Cambridge, MD, US. Position:
Event Concierge. Employment:
Full-time, Hourly. Pay: $18.00/hour.

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. The Event Concierge is the liaison between the Event Sales and/or Event Planning Manager and the on-site meeting contact. This position is highly visible and the central point for handling and addressing special needs or requests.

It requires detailed knowledge of the hotel meeting facilities, group dynamics, and event details.

• Represents the Hyatt brand and makes a connection with the meeting planner to ensure that the hotel has a positive image.
• Stays in close contact with all hotel departments to ensure that all planner and hotel requests are met.
• The eyes and ears for all meetings and special events, communicating specifically with the Events Department to ensure the managers feel the operations is running smoothly.
• Checks all event space and compares to event orders prior to planner arrival to make sure everything is ready exactly as desired.
• Communicates and addresses concerns and opportunities with planners and helps quickly find creative solutions.

• Competitive Salary: $18.00/hour
• Health Benefits: Medical, dental, and vision insurance starting after just 30 days
• Free and discounted room nights
• Friends & family rates at Hyatt properties
• Discounts on food and beverage
• Exclusive savings on tech, wellness apps, and more
• Work-Life Balance: Paid time off, including new child leave
• Retirement Support: 401(k) matching (up to 4%) and employee stock purchase plan
• Growth Opportunities: Tuition reimbursement and robust training programs
• Everyday Conveniences: Meal credit for employees

• A true desire to satisfy the needs of others in a fast-paced environment.
• Refined verbal and written communication skills.
• Professional appearance and confidence.
• Ability to walk and stand for long periods of time and lift a moderate amount of weight as needed.
• Extremely detail-oriented and organized.
• Strong time-management and multi-tasking skills with the ability to work well under pressure.
• Demonstrate positive leadership characteristics.
• Ability to work a flexible schedule including mornings, evenings, weekends, and holidays.

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.