Event Services Lead (Banquet Captain

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Hyatt is a place of learning - similar to a university. The company offers so many ways for me to learn and grow, both professionally and personally.

Hyatt Regency Chesapeake Bay Golf Resort, Spa and Marina

US - MD - Cambridge

Hourly/Entry Level Employee

Full-time

17.00 Hourly US Dollar (USD) pay basis

Event Services Leads (Banquet Captains) are experienced and the finest of banquet servers. In this role, you will be responsible for overseeing the set-up and break down food and beverage operations during hotel functions.

Here's What You'll Do:

• Must be effective at listening to, understanding, and clarifying the concerns and issues raised by co-workers and guest.
• Lead associates by coaching, giving direction, including training.
• Responsible for making the function space visually appealing.
• Presenting the menu offering for the event.
• May include linen and table setting, food station design and beverage service.
• Adhere to proper food handling procedures and proper beverage procedures.
• Proper knowledge of equipment uses and safety procedures.
• Other duties include general banquet preparation, room refreshes and maintaining a sanitary environment.

** The position responsibilities outlined above are in no way to be construed as all encompassing.

Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.

Why Chose Hyatt?

At Hyatt, your success matters. We offer:

• Competitive Salary: $17.00/hour
• Health Benefits:Medical, dental, and vision insurance starting after just 30 days
• Free and discounted room nights
• Friends & family rates at Hyatt properties
• Discounts on food and beverage
• Exclusive savings on tech, wellness apps, and more (e.g., Apple, AT&T, Headspace)
• Work-Life Balance:Paid time off, including new child leave
• Retirement Support:401(k) matching (up to 4%) and employee stock purchase plan
• Growth Opportunities:Tuition reimbursement and robust training programs
• Everyday Conveniences:Meal credit for employees

Join the award-winning team at Hyatt Regency Chesapeake Bay Golf Resort, Spa and Marina, a premier resort recognized for excellence in service, safety, and wellness. As part of a globally respected hospitality brand, you’ll contribute to exceptional guest experiences within a culture rooted in care, collaboration, and innovation. Our recent accolades include the 2024 U.S. News Best Hotels Gold Badge, GBAC STAR Accreditation, Trip Advisor's Travelers' Choice Award, and recognition as a 2024 Healthiest Maryland Business – Standout.

• A true desire to satisfy the needs of others in a fast-paced environment.
• Must have physical stamina to lift moderate amounts of weight.
• Experience and a thorough understanding of banquet service.
• Must be available to work all shifts including nights, weekends and holidays.

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

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