Desktop Engineer
Listed on 2026-02-16
-
IT/Tech
IT Support, Technical Support
A desktop support role involves being the first point of contact for technical issues, providing hands‑on and remote help to users for hardware (PCs, printers, mobile devices) and software problems, ensuring systems run smoothly through installation, configuration, updates, and troubleshooting, and maintaining IT infrastructure for an organization's daily operations.
Core ResponsibilitiesTroubleshooting:
Diagnosing and resolving issues with operating systems (Windows, macOS, Linux), applications, networks, and peripherals.
Setting up new computers, installing software, configuring network connections, and preparing new user accounts.
Maintenance:
Performing system updates, upgrades, security patches, and routine health checks.
User Support:
Assisting employees via phone, email, chat, or in‑person with technical difficulties to improve productivity.
Documentation:
Recording incidents, solutions, and procedures in ticketing systems for future reference.
Inventory Management:
Tracking IT assets and managing software licenses.
#J-18808-Ljbffr(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).