Computer Operator

Description

Our customer has the need for a Computer Operator that comes from a NOC Analyst/Admin position and comfortable with monitoring network systems and oversight of their IBM iSeries environment. Ideally, this individual will have experience with technical troubleshooting, ticket resolution and prior experience in a NOC or Data Center operations.

This position is for 3rd shift working 12:00am - 8:30am.

Computer Operators Level I is responsible for monitoring of all network systems, servers, applications and communications that service the Store Support Center, Distribution Centers, Store Operations and Disaster Recovery.

Primary Responsibilities:

- Support all enterprise systems, performing system monitoring, troubleshooting, escalation, and issue resolution

- Ensure all jobs on the iSeries run in a timely manner, perform troubleshooting and follow established escalation procedures

- Initiate and monitor tasks related to daily run sheets, and job processing schedules

- Responsible for monitoring, coordinating, documenting and tracking system backups

- Manage and control all access to the Data Center suite to ensure the integrity of the facility while allowing maintenance and upgrades to be completed

- Monitor environmental systems within the Network Operations Center and Data Centers

- Manage Incidents and Service Requests via Service Now to ensure service level agreements (SLA) are met

- Perform user provisioning and de-provisioning tasks per approved requests

- Provide support to users and remote distribution centers

- Create and maintain technical documentation, policies, and procedures

- Assist in the installation and decommissioning of data center network and server hardware

- Other tasks as assigned

Other Responsibilities:

- Placing service calls/ticket with support vendors for data center equipment (HVAC, UPS, Generator) and PC/Server hardware

- Assist Data Center Operations Manager with special projects that may be assigned

- Required shift work and weekends. Willing to work overtime as required. Must be flexible to take on additional shifts when necessary

Additional

Skills & Qualifications

Minimum Qualifications:

- Ability to work and carry out duties independently

- Strong critical thinking and problem-solving skills in a fast paced and ever changing environment.

- Understanding and interest in continuous process improvement

- Customer oriented attitude and desire to help others succeed

- Ability to perform duties quickly and efficiently, to ensure support of business critical systems and applications

- Ability to communicate with end users and associates effectively with verbal, visual and listening skills

- Ability to lift 50 pounds to a height of 3-4 feet. Must be able to bend, kneel, and sit properly to install/de-install servers and network equipment out of racks

Desired/Ideal

Qualifications:

- IBMi iSeries Experience

- Service Now Experience

- Data Center Operations Experience

- Software monitoring tools Zabbix and Trane Tracer Building Management System experience

- Comptia Network+, and/or Security+ certification

- Basic level experience scripting

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Job Type & Location

This is a Contract to Hire position based out of Chesapeake, VA.

Pay and Benefits

The pay range for this position is $25.00 - $30.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:  - Medical, dental & vision  - Critical Illness, Accident, and Hospital  - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available  - Life Insurance (Voluntary Life & AD&D for the employee and dependents)  - Short and long-term disability  - Health Spending Account (HSA)  - Transportation benefits  - Employee Assistance Program  - Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Chesapeake,VA.

Final date to receive applications

This position is anticipated to close on Jun 4, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change.

That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services  

We're a leading provider of business and technology services. We…