Computer Operator

Description

Our customer has the need for a Computer Operator that comes from a NOC Analyst/Admin position and is comfortable monitoring network systems and overseeing their IBM iSeries environment. Ideally, this individual will have experience with technical troubleshooting, ticket resolution and prior experience in a NOC or Data Center operations.

This position is for 3rd shift working 12:00am - 8:30am.

Computer Operators Level I is responsible for monitoring all network systems, servers, applications and communications that service the Store Support Center, Distribution Centers, Store Operations and Disaster Recovery.

• Support all enterprise systems, performing system monitoring, troubleshooting, escalation, and issue resolution
• Ensure all jobs on the iSeries run in a timely manner, perform troubleshooting and follow established escalation procedures
• Initiate and monitor tasks related to daily run sheets and job processing schedules
• Responsible for monitoring, coordinating, documenting and tracking system backups
• Manage and control all access to the Data Center suite to ensure the integrity of the facility while allowing maintenance and upgrades to be completed
• Monitor environmental systems within the Network Operations Center and Data Centers
• Manage incidents and service requests via Service Now to ensure service level agreements (SLA) are met
• Perform user provisioning and de-provisioning tasks per approved requests
• Provide support to users and remote distribution centers
• Create and maintain technical documentation, policies, and procedures
• Assist in the installation and decommissioning of data center network and server hardware
• Other tasks as assigned

• Place service calls/tickets with support vendors for data center equipment (HVAC, UPS, Generator) and PC/Server hardware
• Assist the Data Center Operations Manager with special projects that may be assigned
• Perform required shift work and weekend work, be willing to work overtime as required, and be flexible to take on additional shifts when necessary

• Ability to work and carry out duties independently
• Strong critical thinking and problem‑solving skills in a fast‑paced and ever‑changing environment
• Understanding and interest in continuous process improvement
• Customer‑oriented attitude and desire to help others succeed
• Ability to perform duties quickly and efficiently to ensure support of business critical systems and applications
• Ability to communicate with end users and associates effectively with verbal, visual and listening skills
• Ability to lift 50 pounds to a height of 3‑4 feet; must be able to bend, kneel, and sit properly to install/de‑install servers and network equipment out of racks

• Experience with IBM iSeries environment
• Service Now experience
• Data Center Operations experience
• Knowledge of software monitoring tools such as Zabbix and Trane Tracer Building Management System
• CompTIA Network+ and/or Security+ certification
• Basic level scripting experience

• IBMi iSeries experience
• Service Now experience
• Data Center Operations experience
• Experience with software monitoring tools such as Zabbix and Trane Tracer Building Management System
• CompTIA Network+ and/or Security+ certification
• Basic level scripting experience

Contract to Hire position based out of Chesapeake, VA.

Pay range: $25.00 – $30.00/hr.

• Medical, dental & vision
• Critical illness, accident, and hospital cover
• 401(k) retirement plan – pre‑tax and Roth post‑tax contributions available
• Life insurance (voluntary life & AD&D for employee and dependents)
• Short and long‑term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time off/leave (PTO, vacation or sick leave)

Fully onsite position in Chesapeake, VA.

Position is anticipated to close on Jun 4, 2026.

TEKsystems is an equal opportunity employer and will consider all applications without regard to race, sex or gender, age, color, religion, national origin, veteran status, disability, sexual…