AI Solutions Engineer and Governance Lead

Role Overview

Candidates must be authorized to work in the United States without the need for current or future visa sponsorship. The AI Solutions Architect and Governance Lead is a hands‑on builder role and a senior technical staff engineer who designs and builds the AI applications that Family Dollar needs. They take business requirements and turn them into solutions that can be delivered fast and iteratively.

They define how each solution integrates into Family Dollar's existing IT estate and partner with platform, infrastructure, data, application, and security teams that own those systems. The role carries a dual responsibility around AI governance, running the governance forum for AI delivery and overseeing intake of new requests.

• Translate business requirements into target AI solutions that can be delivered fast and iteratively on Google Cloud Platform.
• Define how AI applications integrate into Family Dollar’s existing IT estate.
• Set integration patterns, APIs, and data contracts across identity, networking, data, and retail systems (POS, ERP, CRM, inventory, supply chain).
• Partner with platform, infrastructure, data, application, and security teams that own those systems.
• Build, test, and deploy AI applications hands‑on on Google Cloud Platform.
• Write production code, run experiments, and drive solutions from prototype through deployment.
• Run the AI governance process, triage and prioritize intake based on business impact, criticality, value, risk, and dependencies, communicate release windows, and lead post‑implementation reviews.
• Track and manage cross‑team risks and dependencies across the AI portfolio.
• Optimize state management and tracing across agentic workflows to maximize business outcomes and minimize compute waste at scale.
• Own the AI platforms Family Dollar adopts, access policies, governance, change control, model and prompt versioning, environment promotion, cost controls, and rollback policy.
• Validate architectural choices through rapid prototyping, often working alongside the development team, to de‑risk integrations before scaling.
• Define the operating model for each solution and partner with IT support to transition support gradually and correctly through SOPs, runbooks, dashboards, and alerting.
• Remain the architectural owner and escalation point after handover and collaborate with IT support, infrastructure, security, data, and application teams to ensure safe, secure, and robust AI practices.

• 10+ years of progressive IT experience in large, cross‑functional teams or projects, preferably in a retail environment.
• Bachelor’s degree in Computer Science, Information Systems, Engineering, or a related field (Master’s preferred).
• Advanced knowledge of recent GenAI platform advancements.
• Experience running a governance forum, intake process, or technical review board for a portfolio of applications or platforms.
• Experience in Google Cloud Platform, generative AI, LLMs, and agentic frameworks.
• Experience in retail, supply chain, or large‑scale operational environments within retail systems (POS, ERP, CRM, inventory, supply chain).
• Demonstrated experience leading change management, intake/prioritization, or governance processes for a technical portfolio.
• Sense of urgency and ability to drive a delivery team toward results in a dynamic environment.
• Ability to develop, present, and communicate technical concepts to varying audiences.
• Write clean, well‑tested, well‑documented code; conduct code reviews; and contribute to internal libraries, templates, and engineering best practices.

Family Dollar is an equal‑opportunity employer and is committed to recruiting, hiring, training, and promoting qualified people of all backgrounds. We are committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities.