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Help Desk Team Lead — Microsoft 365 & Azure

Job in Chesapeake, Virginia, 23322, USA
Listing for: StratasCorp Technologies
Full Time position
Listed on 2026-06-03
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below

Stratas Corp Technologies in Chesapeake, Virginia, is seeking a Help Desk Team Lead to provide leadership and technical guidance for a team of Help Desk Technicians. You will ensure high-quality service delivery, monitor ticket queues, and assist in resolving complex technical issues.

The ideal candidate has over 7 years of experience in IT support, including 1 year in a leadership role, strong communication skills, and certifications in Microsoft 365 and Azure.

This role demands excellent customer service abilities and an eagerness to mentor junior staff while striving for continuous improvement.

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