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Technical Support Analyst: Customer Care & Troubleshooting

Job in Chesapeake, Virginia, 23322, USA
Listing for: INIT Innovations in Transportation
Full Time position
Listed on 2026-07-21
Job specializations:
  • IT/Tech
    Technical Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 60000 - 70000 USD Yearly USD 60000.00 70000.00 YEAR
Job Description & How to Apply Below

INIT Innovations in Transportation is seeking a customer support professional to act as the primary contact for incoming requests. You will capture information, troubleshoot issues, and resolve problems in collaboration with internal teams.

The role requires excellent communication, independent problem-solving, and flexibility to work rotating 24/7 shifts including holidays. Opportunities for knowledge growth and process documentation are offered.

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