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Client-Facing Software Support Analyst

Job in Chesapeake, Virginia, 23322, USA
Listing for: Init-Innovations-in-Transportation-In
Full Time position
Listed on 2026-07-21
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 60000 - 70000 USD Yearly USD 60000.00 70000.00 YEAR
Job Description & How to Apply Below

Init-Innovations-in-Transportation-In is seeking an energetic Customer Support Specialist to serve as the primary contact for incoming requests in Chesapeake, VA. You will diagnose issues, document details, and guide customers through troubleshooting of our product functionality, bugs, and enhancements.

The role requires strong verbal and written communication, independent problem solving, and flexibility to work rotating 24/7 shifts including holidays.

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