IT Disaster Recovery Manager
Listed on 2026-07-22
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IT/Tech
Disaster Recovery IT, Business Continuity, IT Project Manager
Candidates must be authorized to work in the United States without the need for current or future visa sponsorship.
General SummaryThe IT Disaster Recovery Manager is responsible for developing, governing, and continuously improving the enterprise Disaster Recovery (DR) and technology resilience program across retail stores, distribution centers, corporate offices, data centers, cloud platforms, and critical third‑party providers. This strategic leadership role ensures the organization’s ability to recover critical business operations following cyber incidents, technology failures, natural disasters, supply chain disruptions, or other business interruptions.
The role partners closely with Cybersecurity, Infrastructure, Application Development, Store Operations, Supply Chain, Finance, and Executive Leadership to establish a mature resiliency program aligned with business objectives.
Duties & Responsibilities Strategy & Governance
- Develop and execute the enterprise Disaster Recovery and Technology Resilience strategy.
- Establish DR governance, policies, standards, and recovery frameworks.
- Define and maintain recovery objectives (
RTOs and RPOs
) for all critical business services. - Present program maturity, risks, and readiness metrics to executive leadership and governance committees.
- Align DR capabilities with business continuity, cyber resilience, and operational risk programs.
- Maintain enterprise‑wide disaster recovery plans for retail stores, distribution centers, corporate offices, data centers, cloud environments (Azure/AWS), and critical SaaS applications.
- Ensure recovery plans remain current and tested.
- Establish recovery tiers and service prioritization for business‑critical applications.
- Lead annual and quarterly DR exercises.
- Conduct tabletop exercises, technical failover tests, cyber recovery simulations, and executive crisis exercises.
- Validate recovery capabilities against business requirements and drive remediation of identified gaps.
- Partner with Security Operations and Incident Response teams to support cyber recovery planning.
- Develop ransomware recovery and clean‑room recovery procedures.
- Validate backup integrity and immutable backup strategies.
- Support crisis management during significant cyber incidents.
- Ensure high‑availability architecture, data replication strategies, backup and recovery solutions, and multi‑region cloud resilience.
- Evaluate DR readiness for new technology deployments.
- Assess disaster recovery capabilities of critical vendors and service providers.
- Incorporate resilience requirements into contracts and vendor governance processes.
- Support third‑party risk management assessments.
- Support compliance initiatives including PCI DSS, SOX, NIST CSF, ISO
22301, and cyber insurance requirements. - Maintain evidence of DR testing and recovery readiness.
- 8–12+years in Disaster Recovery, Infrastructure, Cybersecurity, Business Continuity, or Technology Operations.
- Experience supporting large‑scale retail environments (1,000+ stores preferred).
- Experience with cloud environments (Azure, AWS).
- Strong knowledge of backup, recovery, and business continuity methodologies.
- Experience leading enterprise‑wide DR testing.
- Retail‑specific DR experience including store operations, supply chain & distribution, e‑commerce, and corporate functions.
- Exceptional crisis management, communication, and cross‑functional leadership abilities.
- Certified Business Continuity Professional (CBCP)
- Certified Information Systems Security Professional (CISSP)
- Certified Information Security Manager (CISM)
- Disaster Recovery Institute International Certification
- Project Management Professional (PMP)
Projected Salary Range: $120,000 – $135,000.
Full time, 510 Volvo Parkway, Chesapeake, Virginia 23320. IT Security – Family Dollar.
Family Dollar is an equal opportunity employer and is committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and making all employment decisions without regard to any protected status. We are committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities.
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