Technical Project Manager

Technical Project Manager

We made history and now we work to transform the future – for our customers, our communities and our families. You'll see your work on the road every day, helping people move freely and pursue their dreams. At Ford, you can build more than vehicles. Come build what matters.

Enterprise Technology plays a critical part in shaping the future of mobility. If you're looking for the chance to leverage advanced technology to redefine the transportation landscape, enhance the customer experience and improve people's lives, this is the opportunity for you. Join us and challenge your IT expertise and analytical skills to help create vehicles that are as smart as you are.

In this position...

• The people of Ford Motor Credit Company have a 60-year commitment to helping put people behind the wheels of great Ford and Lincoln vehicles.
• By partnering with dealerships, we provide financing, personalized service, and professional expertise to five thousand dealers and more than four million customers in over 100 countries around the world.
• The software product organization within Ford Credit seeks to deeply understand our customer so that we may provide digital solutions that improve their ability to finance and own Ford and Lincoln vehicles.
• Ford Credit Platform Engineering is looking for a Technical Project Manager specializing in management of delivery of work through sprints and Program Increments.
• You will work on managing the governance and maintaining control of highly complex, cross-team, multi-project programs.
• You will help delivery teams be laser focused on delivering work with quality while maintaining the control of noise in the ecosystem and minimize the affect of it on the core team delivering the work.
• The primary customers for the role are engineering leaders, product managers, developers, and analytics teams within Ford Credit.
• The candidate will have a deep understanding of Lean-Agile program management practices (including SAFe) and must have managed key ownership of processes in practices.

What you'll do...

• Play the role of "Technical Project Manager" managing one or more teams aligned to one of many Agile Release Train (ART)
• Be first line of defense to shield delivery teams from planned and unplanned needs for various purposes.
• Collaborate with Transformation leadership team to develop Objective and Key Results (OKR's)
• Manage intake process for the program and coordinate intakes through the phases of assessment, estimation & planning.
• Manage scope change management practices and drive governance to ensure strong scope change control.
• Drive and oversee coordination of cross-functional teams involved in the transformation to support all aspects of the program.
• Manage the weekly forums of health measurement, dashboard generation, status reporting, risk monitoring, issue escalations, process audit & reporting.
• Maintain the data sanity in tools like Jira, Confluence & SharePoint.
• Enhance quality standards to be followed across the teams.
• Be first line of integration with teams external to the program for cross dependency tracking e.g. with Insurance, Integration Services.
• Monitor process adherence & activate remediation protocols where needed.
• Provide support to other transformational services e.g. Organization Change Management, User Training, Knowledge Retention etc. using the data available in various tools.

You'll have...

• Bachelor's degree in computer science, Engineering, Information Technology, or relevant area of study or equivalent combination of relevant education and experience.
• 8+ years' experience in engineering, engineering program management, technical program management, product management, or related area
• Extensive experience using, managing, and supporting teams with Agile program management tools, such as Jira, Confluence, etc.

Even better, you may have...

• Master's Degree in Computer Science, Engineering, Business Administration, or related area
• Certification in Project or Program Management such as PMP, etc.
• Certification in Lean-Agile practices, such as Certified Scrum Master or SAFE.
• Experience managing complex programs with solutions relying on…