ITSM Project Analyst; Contingent Upon Award

About Us

When you work at Chugach Government Solutions (CGS), you join a proud legacy of supporting missions while sustaining culture.

When you work at Chugach Government Solutions (CGS), you join a proud legacy of supporting missions while sustaining culture. The federal division of Chugach Alaska Corporation, CGS has been supporting critical missions as a government contractor for over 25 years. Our focus is to support facility maintenance, IT/technical services, construction and education. We are proud to have built, and continue to foster, an incredibly talented team spanning across the globe in hundreds of different fields – each team member proud to serve our country with first-class business services, while also making a difference for our Chugach shareholders.

At CGS, empowering employees is a part of our core, and that focus is one of the ways we build and foster high-performing teams. We empower our employees through competitive compensation and benefits package, professional growth opportunities, truthful communication, and more! If you are looking for an opportunity to serve something bigger than yourself; if you want your day job to be one that creates meaningful value;

if you are looking for an environment that highly values employees and respects individual differences – then Chugach Government Solutions may be the right fit for you!

This position is based in Chesapeake, VA and will require occasional travel.

Project Analyst position is responsible for providing ITSM project management support and associated conformance to company policy for NIWC projects. Working with the Project Manager this position will be a central point of contact for the development and delivery of requisite work products for PAE-MS and NIWC IPT support work under these projects.

Essential

Job Duties:

• Provides IT Service Management (ITSM) subject matter expertise and operational consulting supporting US Navy and USMC networks and globally distributed operational forces.
• Develop project work-product deliverables (e.g. Process Diagrams, Process Guides, Presentations, Reports, etc.).
• Develops & delivers operational reporting, performance metrics, and executive-level decision support for stakeholder/customer leadership.
• Develops process workflows for the implementation and reporting of IT/ITSM service performance metrics.
• Anticipates problems and opportunities and addresses them appropriately and effectively.
• Performs continuous review of program performance results and interfaces with government representatives to address status, operational issues, and metrics in a timely manner.
• Serves as key team member in proposal efforts to develop solutions that meet existing and potential client expectations.
• Performs work in accordance with company policies and values along with client specifications.
• Supports leadership to ensure successful and effective contract performance in the areas of safety, quality, cost productivity, compliance, timeliness, accuracy, and cooperation
• Performs related work as assigned.

Key Responsibilities:

• Excellent communication skills, both oral and