Senior IT Project Engineer

Senior It Project Engineer

Exceptional service, endless improvement, passionate people, and honest and forthrigh. Guided by our values, we foster a culture of growth, balance, and belonging where every team member can thrive.

Due to continued growth, we're looking to add a Senior IT Project Engineer to our Projects Team. In this role, you'll play a key part in delivering successful client outcomes by leading technical project work and serving as both a hands-on engineer and escalation point. You'll collaborate closely with clients, vendors, and internal teams to implement solutions that align with project goals and business needs.

Responsibilities:

• Lead and execute technical projects for clients, ensuring smooth delivery from kickoff through post go-live support
• Participate in project kickoff meetings to align on scope, timelines, expectations, and risks
• Complete assigned tasks as outlined in client Statements of Work (SOWs)
• Provide post go-live support to stabilize and optimize client environments
• Collaborate with third-party vendors and co-managed teams to meet project objectives
• Maintain clear and thorough documentation of systems, tools, and project processes
• Communicate proactively with clients and internal teams about changes, outages, and project impacts
• Record daily time entries, expenses, and work notes in Connect Wise
• Send weekly client-facing project status updates and participate in check-in meetings
• Engage in team discussions, project debriefs, and continuous improvement efforts
• Take on additional duties and responsibilities as assigned

Project scope includes:

• Hypervisor replacements and migrations (e.g., Hyper-V, VMware)
• Email platform migrations to Microsoft 365
• Server builds, upgrades, and full environment migrations
• Network infrastructure upgrades and complete overhauls
• Office IT build-outs for new or expanding locations
• Business application deployments (e.g., CRM, ERP systems)