Subject Matter Expert II- Video Teleconferencing
Listed on 2026-09-12
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IT/Tech
IT Support, Systems Engineer
About Us
When you work at Chugach Government Solutions (CGS), you join a proud legacy of supporting missions while sustaining culture.
The federal division of Chugach Alaska Corporation, CGS has been supporting critical missions as a government contractor for over 25 years. Our focus is to support facility maintenance, IT/technical services, construction and education. We are proud to have built, and continue to foster, an incredibly talented team spanning across the globe in hundreds of different fields – each team member proud to serve our country with first-class business services, while also making a difference for our Chugach shareholders.
At CGS, empowering employees is a part of our core, and that focus is one of the ways we build and foster high-performing teams. We empower our employees through competitive compensation and benefits package, professional growth opportunities, truthful communication, and more!
If you are looking for an opportunity to serve something bigger than yourself; if you want your day job to be one that creates meaningful value; if you are looking for an environment that highly values employees and respects individual differences – then Chugach Government Solutions may be the right fit for you!
Position LocationThis is a Hybrid position located in Chesapeake, VA.
Job OverviewThe role of the SME is to provide day-to-day engineering support for a variety of challenging fast pace projects for audio video networks with the DHS.
Responsibilities EssentialJob Duties:
- VTC Specialist with experience in the operation, maintenance, and installation of video teleconferencing (VTC) systems up to the SCI level.
- Tuning audio devices for large conferences.
- Expertise in ensuring optimal system functionality through meticulous installation protocols and preventive maintenance routines.
- Tracking of task specific operational data,
- Operational efficiency of the commands SCI, Secret, Coalition Secret, Cross Domain, Controlled Unclassified Information, and Commercial VTC resources for conferences directly supporting the USCGA SVTC Product Line.
- Development of technical specifications, Statements of Work (SOW) and related Government Cost Estimations (GCE) for telecommunications procurement contracts.
- Support technical documentation.
- Configuring and troubleshooting technical issues associated with AV controllers and configuring circuits.
- Developing PITCO and SOVT Plan documents
- Analytical thinking and advanced problem-solving skills, effectively identifying and resolving VTC faults to expedite service restoral.
- A high degree of initiative and creativity
- Demonstrates a high degree of attention to detail.
- Must be able to communicate professionally both orally and written.
- Must be a US citizen.
- Must have a high school diploma or equivalent GED.
- Ten (10) years of AV experience
- CompTIA Security +
- AMX Technician (Networked AV) – Level I
- EXTRON Experience.
- Must be able to attain and maintain a TS/SCI clearance.
- Must be willing to travel up to 25% of the year.
- Must have a valid driver’s license, reliable transportation and able to provide driving record upon request.
- Must be able to successfully pass a pre-employment background check and pre-hire drug test.
- Direct experience as VTC Manager
- Experience troubleshooting VTC Systems within the DoD/DHS environment.
- DHS/USCG Facilities
- Coast Guard Cutters/Ships
- Overheads
- Confined spaces
- Ability to lift and carry 50 pounds.
Chugach Government Solutions is an Equal Opportunity Employer.
Employment decisions are made without regard to race, color, religion, national or ethnic origin, gender, sexual orientation, gender identity or expression, age, pregnancy, disability,…
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