Installation and Repair Technician

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth's Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI).

Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use https://(Use the "Apply for this Job" box below)..aspx or call DARS at , or DBVI at

Posting Summary

Working Title

Installation and Repair Technician

Role Title

Role Code

Role Code 39111-SW

FLSA

FLSA Nonexempt

Pay Band

Pay Band 04

Position Number

Position Number 295W5127

Agency

Tidewater Community College

Division

Division Tidewater Community College (Div)

Work Location

Chesapeake - 550

Hiring Range

$21.99 per hour, part time

Emergency/Essential Personnel No

EEO Category

Full Time or Part Time

Full Time or Part Time Part Time

Does this position have telework options?
-Telework options are subject to change based on business needs-

Does this position have telework options?
-Telework options are subject to change based on business needs
- No

Does this position have a bilingual or multilingual skill requirement or preference?

No

Work Schedule

29 hours per week

Monday through Thursday 8:30 AM – 3:00 PM and

Friday 8:30 AM –2:00 PM

Sensitive Position

No

Job Description

Tidewater Community College has served South Hampton Roads – both students and employers – for 50 years. It has grown from 1 campus into a regional educational and economic force. TCC is the largest provider of higher education and workforce services in Hampton Roads, enrolling nearly 25,000 students in 2024-25. Founded in 1968 as a part of the Virginia Community College System, Tidewater Community College ( TCC ) services South Hampton Roads with 4 campuses in Chesapeake, Norfolk, Portsmouth, and Virginia Beach, 7 regional centers and 2 important cultural institutions.

The college had 3,399 graduates in , 40 percent of whom pursued degrees that would let them transfer to 4‑year institutions. Of South Hampton Roads residents enrolled in higher education 33% enrolled at TCC . TCC’s institutional accreditation is affirmed through 2027 by the Southern Association of Colleges and Schools Commission on Colleges.

Job Description

Summary:

The part‑time Installation and Repair Technician ( IRT ) reports directly to the Supervisor of Desktop Services. Performs on‑site and in‑shop inspection, installation, testing, and repair of telecommunications and microcomputer devices and peripheral equipment in support of a multi‑vendor, multi‑protocol, voice, video, and data network. IRT’s provide professional, courteous, and timely end user support to the college’s staff, faculty, and students.

This position has been designated an essential position. The employee filling this position may be required to report to work or otherwise fulfill the responsibilities of the position in the event of a college/campus closure due to weather or other emergent condition(s).

• The part‑time IRT is accountable for maintaining the security and confidentiality of any proprietary or sensitive information or data in any medium regarding the college or its students, faculty, or staff.
• Assists in ensuring desktop standardization, and performance.
• Utilizes diagnostic and data recovery software to install, setup, and configure common application software packages and operating systems (i.e. Microsoft Windows 10 and Apple).
• Assists in performing setup and maintenance of network interface systems (i.e. Ethernet, Fast Ethernet, etc.).
• Tests…