Compliance Specialist, Insurance

The Dollar Tree Risk Management Team doesn't simply work together; we challenge each other to push further, think smarter, and love what we’re doing together. Our shared purpose is to mitigate risk of loss to the enterprise through insurance, claims management and consultative partnership with business owners. We are seeking a detail-oriented professional with experience in insurance, risk management, claims, or related operations who is also a proactive, self-directed contributor able to manage competing priorities, take ownership of work, and consistently follow through in a fast-paced environment.

The Risk Management Compliance Specialist reports directly to the Director, Risk Management. This role is responsible for maintaining proof of insurance compliance with landlords, vendors, third-parties and government entities. Also, serves critical role in ensuring invoice coding for the department.

Primary responsibilities listed in order of importance

• Responsible for the administration of self-insurance and mandated state programs by managing outside vendors in various states, maintaining accurate records and providing reporting and payment timely to each entity.

• Serves as the main point of contact managing requests for certificates of insurance by third parties and reviewing/approving certificates of insurance for merchandise vendors.

• Manages the process of distributing casualty and property certificates of insurance for all internal business needs to stores, distribution centers, drivers and third-party vendors.

• Serves as department lead with Accounts Payable and Finance Accounting to ensure administration of accurate coding, logging and ensuring invoices are timely processed.

• Serves as department lead with Accounts Receivable to ensure department checks are distributed, coded and timely deposited.

• Assists the risk management team with administrative duties including, but not limited to, customer service, claims support, directing first notices, answering claims inquiries, supporting emails and claims correspondence, and distribution of reports.

• Assists in responding to claims mitigation by working with other departments like safety, store maintenance, lease administration, store operations and construction.

• Assists in capturing property information relative to COPE data and loss information and property inventory.

• Assists in general departmental support.

• Cross trains in other departmental activities as needed.

• Serves as an engaged team member to actively identify and recommend additional opportunities for improvement of the total cost of risk.

• Acts as a point of contact in the Risk Management department relative to fielding and routing insurance, claims, and safety questions.

• Other duties and special projects as assigned by Risk Management leaders

Summary of knowledge, experience and education required.

• Proficient in Microsoft Office (Word, PowerPoint, Outlook, Excel, etc.)

• 4+ years administrative, compliance or insurance-related experience

• Strong analytical, problem‑solving and organizational skills

• Must possess strong interpersonal and relationship skills

• Excellent verbal and written communication skills to convey complex compliance issues clearly and effectively

• Thrive in a fast‑paced, deadline‑driven environment, with a keen eye for detail

• Uses sound judgment and common sense to make timely and effective decisions

• Dedicated to providing the highest quality customer service

• Must evidence an ability to find creative solutions relative to problem solving and business process improvement

• Work independently managing time and multiple deadlines

Desired but not required.

• Bachelor’s degree

• Professional Insurance Designation – SCLA, ARM, CPCU, etc.

• Experience working in a corporate risk management, insurance or claims department

• Retail experience

• Comfortable with Excel, queries, risk management information systems

Start Rate = $66,00 to $77,000 based on experience plus 10% bonus

The company offers Health, Dental, & Vision, a flexible spending account, life and disability insurance benefits, a 401k plan, PTO, paid holidays annually, and an employee stock purchase plan.

This is not to be considered a complete list of job duties, as they may be amended or added to as needed.

Full time

500 Volvo Parkway, Chesapeake, Virginia 23320

Risk Management

Dollar Tree