Dispatcher, Supply Chain​/Logistics

Job Overview

We are searching for a Service Dispatcher in a high paced heavy work load with high volume atmosphere. Each day provides a variety of new work orders to assign, dispatching technicians to service heavy equipment repairs, and communicating throughout the day with customers and technicians as workload evolves. Manage open job and track work orders from opening to completion. Review work orders prior to billing, debriefing technicians as needed.

Maintaining dispatch board to ensure efficiency of workload with the assistance of GPS. Create and maintain rental contracts as required. Review timecards for accuracy and proper allocations of labor times. Work with other departments as needed, manage preventative maintenance work load.

It takes a special kind of Dispatcher to accomplish these tasks. Do you have what it takes?

• A quick thinker with a calm disposition
• Able to manage multiple tasks simultaneously
• Keen orientation to detail
• Neat and organized work habits
• Proven follow through on daily tasks and projects
• Basic computer skills and familiarity with Microsoft Office
• Knowledge of heavy machinery a plus
• Familiarity of geographical areas in/around Wilson, Raleigh, Durham, etc.
• Previous dispatching service technicians preferred
• Winning attitude and approachable personality are necessities