Restoration Project Manager

Job Description:

We are seeking a skilled Restoration Project Manager to oversee and manage restoration projects from initiation to completion. This role involves serving as the primary point of contact for clients, ensuring high-quality service delivery, and maintaining compliance with industry and insurance standards. (2 openings available)

Responsibilities:

+ Serve as the primary point of contact for customers and clients, communicating at least weekly.

+ Obtain approvals from insured and adjusters, ensuring all necessary documentation is in place as per internal policies.

+ Secure signed contracts and authorizations at the start and conclusion of services.

+ Provide approved contracts to Accounts Receivable at milestones for draws and final payment.

+ Communicate, supplement, and update estimates with signed and approved change orders.

+ Manage client guidelines and expectations in accordance with carrier SLA agreements and internal protocols.

+ Manage job-related communication and documentation with MIPs and subcontractors.

+ Create, execute, and manage a budget for each project, ensuring it aligns with company gross profit metrics.

+ Oversee subcontractors and in-house trades, including scheduling, work orders, purchase orders, materials, and permits.

+ Conduct quality control site visits to verify project milestones.

+ Document services rendered to all invested parties using required dashboards.

+ Ensure the production team completes required notes and photo documentation.

+ Respond to notes and emails within 24 hours.

+ Enter weekly status updates for all open jobs.

+ Comply with industry and insurance standards.

+ Maintain accurate hard copy and digital job files.

+ Complete compliance tasks within required time frames.

+ Follow company protocols for purchase orders and material approvals.

Essential

Skills:

+ Minimum three years of experience in restoration, construction, or project management.

+ Experience working with insurance carriers and SLA-driven environments.

+ Proficiency in restoration management platforms such as Xact Analysis and Restore 365.

+ Strong understanding of insurance documentation and compliance standards.

+ Ability to review and manage estimates and project cost documentation.

+ Proficiency in maintaining digital documentation and using company systems.

Additional Skills &

Qualifications:

+ Valid driver's license with an acceptable driving record.

+ Industry certifications are preferred but not required.

Why Work Here?

+ Enjoy great company benefits, including a company car and cell phone.

+ Join a supportive work environment that values quality, compliance, customer satisfaction, and profitability.

Work Environment:

+ Work takes place both in an office setting and on-site at residential and commercial properties affected by disasters.

+ Expect exposure to dust, debris, noise, varying temperatures, and potentially hazardous conditions.

+ Travel between job sites is required.

Job Type & Location

This is a Permanent position based out of Chesapeake, VA.

Pay and Benefits

The pay range for this position is $80000.00 - $100000.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

- Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Chesapeake,VA.

Final date to receive applications

This position is anticipated to close on Mar 13, 2026.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email actalentaccom (%20actalentaccom)  for other accommodation options.