District Manager, Management

Job Description

Salary Range: $90,000-$115,000 per year - Based on experience.

This role is eligible for additional compensation and incentives.

Reporting to the Regional Vice President, the District Manager is responsible for multiple locations. The primary expectation of the District Manager is to ensure the safety of our teammates and guests while achieving sales and profit budgets for each location they supervise. Other responsibilities include SOX Compliance, labor management, hiring, training, counseling, developing store managers, and retention.

• Lead assigned area in overall operations to drive sales and maximize profit via the store managers and teammates.
• Support company initiatives to achieve vision, mission, and values to be America’s leading automotive tire-service centers, trusted by our guests as the best place in their neighborhoods for quality automotive service and tires.
• Assess skills of store managers, monitor performance, and set performance goals to deliver on company initiatives.
• Manage budget and capital expenses to maximize profit potential and drive P&L health within assigned area.
• Ensure assigned locations are appropriately staffed with the necessary skills in accordance with company labor management standards and demand to drive sales and profitability.
• Engage, train, develop and lead Store Managers through coaching on store operations, phone call execution, sales, product knowledge, and service processes during regular touchpoints with stores.
• Conduct and document regularly scheduled store visits which includes tracking action items, maintenance of equipment, appearance standards, labor management and communicating follow-up expectations to the Store Manager and plans for improvement.
• Conduct quarterly cycle counts in stores in addition to annual inventories of stores in assigned area.
• Ensure all locations are adhering to company policies, including safety, security, and compliance standards throughout assigned area to provide a safe working environment.
• Communicate effectively and professionally with Store Support Center teammates, business partners and attend regional and company led meetings as required.
• Closely monitor customer satisfaction and resolve customer service concerns as they arise.
• Drive strategic partnerships with third parties within the assigned area and train Store Managers on strategic partnership related duties.
• Develop others including yourself and improve teammate retention.
• Conduct regularly scheduled store meetings with direct reports to recognize accomplishments and communicate company directives.
• Maintain knowledge of local market competitors, automotive industry, and new developments.
• Complete all Monro required training with the guidelines and timing provided.
• Perform other duties as assigned.

• High school or equivalent is required.
• Bachelor’s degree in business or related field is preferred.
• Minimum of 3-5 years of a single unit, multi-unit and/or area to include P&L management.
• Minimum of 3-5 years as a hiring manager to include recruiting, hiring, and promoting people.
• Must have a valid driver’s license and have a satisfactory Motor Vehicle Report (MVR).

• Ability to develop rapport and trust with direct reports, peers, and leadership.
• Ability to embrace, lead and champion organizational change.
• Oversees the performance of multiple Store Managers in up to twenty retail locations.
• Supports initiatives to achieve company’s vision, mission, and values to be America’s leading auto service and tire center.
• Pro‑active, process driven, with a strong focus on safety, sales, performance goals, phone call conversions, and guest count.
• Ability to plan, visit each store regularly, and facilitate regularly scheduled meetings with direct reports.
• Possesses strong people skills to effectively communicate with a wide variety of people assertively and confidently.
• Properly recognizes teammates for their achievements and identifies training and developmental opportunities.
• Ability to interpret and apply company policies and procedures.
• Excellent verbal and written communication skills.
• Able to be flexible and adapt to different…