Project Foreman - Field Service

Job Title:

Project Foreman

Reports To:

Service Supervisor

Location:

Service Center

Job Description

Position Summary

The Project Foreman is responsible for leading and managing field service operations, ensuring the successful execution of projects in alignment with customer expectations, company standards, and safety guidelines. This role involves overseeing technicians, managing subcontractors, maintaining high-quality workmanship, and fostering a safe and productive work environment. A key aspect of this role is mentoring technicians to strengthen team capability, support professional development, and drive consistent performance in the field.

The Project Foreman also serves as the primary point of contact for internal and external project stakeholders, ensuring timely delivery of services, adherence to project schedules, and customer satisfaction. When a project does not assign or require a Project Foreman, this role will assume other responsibilities as needed to support successful project execution as directed by the Field Service Supervisor.

Principle Duties and Responsibilities

Leadership & Team Management

Lead field teams in diagnostics, repairs, overhauls, and commissioning activities at customer locations.
Conduct daily toolbox talks to align the team on schedule, task execution, safety requirements, and documentation.
Mentor technicians to enhance technical capability, ownership, and service excellence.
Coordinate subcontractors and cross-functional teams to drive aligned, efficient execution.
Foster a high-performance culture rooted in safety, collaboration, and accountability.

Project Management

Manage or support the full lifecycle of projects, including planning, scheduling, resource allocation, cost control, and quality oversight.
Track and report daily progress and deviations through the Daily Status Report and Condition Found Report (CFR) process.
Proactively identify and mitigate risks impacting schedule, scope, or budget.
Maintain strong stakeholder alignment through consistent and transparent communication.

Quality Assurance

Ensure all project work is completed to internal standards and customer specifications.
Collaborate with the project and quality teams to uphold compliance with Process Control Procedures and Test & Inspection requirements.
Review and validate service reports and CFRs for accuracy and completeness.
Promote continuous improvement using established tools such as Daily Layered Accountability (DLA).

Safety Leadership

Enforce strict adherence to all safety policies, procedures, and PPE requirements.
Lead risk identification and mitigation using Safety Opportunities, Job Safety Analyses (JSAs) and Deckplate DLA Cards.
Respond promptly to safety issues and escalate incidents to divisional leadership as needed.
Model a safety-first mindset across all aspects of field operations.

Communication

Deliver timely, clear updates to internal teams, leadership, and customers.
Skilled in conflict management, fostering collaboration and resolving disputes constructively among all stakelholders.
Ensure accurate documentation of team activities, inspections, and technical findings.
Represent the project in customer meetings with professionalism and technical insight.
Promote open, cross-functional communication to support coordinated execution of project requirements.

Customer Focus

Build and maintain customer trust through proactive communication and reliable service delivery.
Evaluate on-site work to support accurate billing and effective service recommendations.
Identify opportunities for value-added services and product improvements to customer product lines.

Problem Solving and Decision Making

Lead technical resolution efforts for complex systems and equipment in the field.
Ensure consistent application of manuals, work cards, and standard procedures.
Deliver hands-on training to technicians and customers to strengthen capability and confidence.
Act as a subject matter expert to guide the team during project performance and uphold technical excellence.

Core Competencies

Leadership & Team Management:
Proven ability to lead, mentor, and manage teams to achieve results.
Project Management:
Skilled in planning,…