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Family Director

Job in Chesapeake, Virginia, 23322, USA
Listing for: Ymc
Full Time position
Listed on 2026-07-17
Job specializations:
  • Management
    General Management, Project & Program Management, Operations Management, Healthcare Management
Salary/Wage Range or Industry Benchmark: 50000 - 70000 USD Yearly USD 50000.00 70000.00 YEAR
Job Description & How to Apply Below
Position: Family Experience Director

Description

OUR CULTURE

Our mission and core values are brought to life by our culture. In the Y, we strive to live

our cause of strengthening communities with purpose and intentionality every day. We

are welcoming: we are open to all. We are a place where you can belong and become.

We are genuine: we value you and embrace your individuality. We are hopeful: we

believe in you and your potential to become a catalyst in the world. We are nurturing:

we support you in your journey to develop your full potential. We are determined:

above all else, we are on a relentless quest to make our community stronger beginning

with you.

POSITION SUMMARY

Under the direction of the Executive Director, the Family Experience Director is

responsible for providing Cause-Driven management and operations to the departments

of Stay and Play, Interactive Zone, Family Programming, and Birthday/Event Rentals.

The Family Experience Director also assumes a leadership role in the annual support

campaign. Day to day operations include staff supervision, fiscal control, program

development, program area facility management/maintenance, marketing, and

volunteer management. The Family Experience Director is also responsible for hiring,

training and supervising and leading their staff team in superior levels of member

service and engagements.

ESSENTIAL FUNCTIONS Division of Duties
  • 70% supervision and management of Stay and Play, Family Programs, Izone, and Birthday/Event Rentals
  • 20% association, family center meetings and/or leader on duty assignment
  • 10% leadership to Annual Giving and other special projects
Priorities
  • Plans, develops and implements Stay and Play, Izone, Family Programming, Birthday Parties/Rentals.
  • Provides strong leadership and support for attaining association’s goals and objectives
  • Provides strong fiscal management in all areas of responsibility

The Family Experience Director must understand and be willing to learn the necessary skills required for the successful completion of duties including:

  • Budget and Financial Performance
  • Develops and manages the budgets related to the position.
  • Monitors the budget and exercises necessary controls to assure operations are carried out in a balanced fiscal position. Includes collection of program fees.
  • Makes necessary purchases, inventories and deliveries of all program related supplies in accordance with association standards.
  • Program Development and Membership Engagement
  • Creates opportunities for members to form small communities and build meaningful relationships.
  • Provides strong leadership and support for attaining goals and objectives of the Association Strategic Plan.
  • Communicates effectively with all family program staff, parents, school officials and community.
  • Assists in maintaining high quality standards adhering to or surpassing state licensing where applicable, and care and maintenance of program facility and equipment.
  • Knows what activities are appropriate to each age group and plans curriculum accordingly.
  • Expands current Family Program offerings with high quality. Programming in accordance with the Association Gold Book guidelines.
  • Develops, cultivates and maintains positive relationships with members, potential members, rental organizations and other outside agencies.
  • Develops, produces and distributes program information necessary to promote assigned programs, in accordance with the family center marketing plan.
  • Team Performance Towards Organizational Goals
  • Hires, trains, evaluates and supervises the Interactive Zone, Stay & Play, Parent’s Time Out, Family Programs, and Birthday/event rentals.
  • Effectively prepares staff schedules, manage and submit employee payroll for assigned areas.
  • Plans, develops, directs and monitors an effective system of communication with program and management staff regarding progress, plans and problems.
  • Recruits and trains program volunteers.
  • Represents the Family Center on the following Cabinets:
    Interactive Zone, Stay & Play, and Family Programs.
  • Fundraising
  • Active leadership in staff giving and membership involvement.
  • Professional Development
  • Maintains current CDL, CPR/AED/O2/First Aid and MAT certification.
  • Attends training as required, including YMCA New Staff…
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