Supervisor(04221) - 2048 Atlantic Ave
Listed on 2026-08-11
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Management
Area Manager, Operations Management, Retail & Store Manager
Supervisor
Conduct "Pre-planned" coaching and mentoring of GMs, AMs and crew
· Plan on-the-job coaching objectives before each store visit using store planning tool
· Provide "suggestive" on-the-job coaching of key operations and management skills to GMs, AMs and crew
· Conduct annual performance appraisals
· Provide "positive, constructive, and actionable" feedback
· Provide professional development and career track mentoring to GMs and AMs Achieve operational excellence in all stores using structured approach
· Reinforce execution of key company policies and standards
· Identify and diagnose most important ongoing operational gaps in underperforming stores
· Develop formal action plans to resolve gaps
· Coordinate field support resources (Field Trainer, Human Resources, Operations Evaluator) where required Financial oversight and review meetings
· Review key financial variables as part of store visit "pre-planning"
· Analyze and track key financial/operational data to derive meaningful business insights
· Develop short executive presentations (e.g. MS Excel/Powerpoint) to communicate key trends and results
· Present financial/operational weekly updates during market leader and area GM meetings
· Ensure stores are meeting operating plan through the use of P/L reviews and quarterly business reviews. Take leadership role in market development activities to drive AWUS growth
· Coordinate with market leader and field support to develop market business plans
· Drive the development and execution of local store marketing
· Coordinate field support resources (Market Specialists) to execute LSM initiatives
· Empower GMs to take leadership role in executing LSM (e.g. develop relationships in schools, community, etc.)
· Coordinate with market leader to identify and pursue "new" AWUS growth opportunities Qualifications
• Bachelor's degree preferred
• Minimum 3 years multi-unit experience in restaurant/retail industry
• Experienced in ensuring operational effectiveness for multi-unit organizations
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