Veterinary Receptionist

Welcome to Chesapeake Animal Hospital, a cornerstone of veterinary excellence in Chesapeake, Virginia, serving the community since 1986. Our commitment is to comprehensive small animal care, including advanced surgical procedures, comprehensive testing, diagnostics, and urgent and emergency services. The local community recognizes this dedication, evidenced by our exceptional 4.9-star Google rating. When you join us, you are joining a dedicated team committed to providing complete and quality healthcare where we treat every pet like our own.

This is an opportunity for you to do your best work alongside collaborative teammates in a highly trusted environment. While we foster a close-knit local culture, you benefit from the broader support of a leading veterinary network dedicated to your professional journey. We believe in investing in every teammate’s long-term success. Veterinarians have direct access to internal specialty consultations to support complex cases, and we have robust programs in place to help all teammates achieve their career goals, whether that involves pursuing leadership opportunities or becoming a credentialed technician.

This focus on education and mentorship ensures you have the support and resources necessary to grow and feel deeply valued in your role. Providing the highest standard of care is our priority. As a full-service small animal practice, we handle everything from proactive pet wellness and prevention to complex advanced care. You will be utilizing your skills in areas such as advanced diagnostics, comprehensive surgical procedures, and urgent care management.

This environment is designed for medical growth, ensuring you have the ability to continuously develop your clinical skillset and deliver trusted, quality treatment plans to every family who walks through our doors. Chesapeake Animal Hospital is situated in Chesapeake, Virginia, a vibrant part of the Hampton Roads metropolitan area. This area offers a unique blend of suburban comfort and easy access to coastal amenities, historical sites, and major cultural attractions.

You will find yourself in a welcoming community known for its parks and waterways, providing ample opportunity for work-life balance and recreational activities. It is an ideal setting if you are looking for a location that pairs a rewarding professional career with a dynamic and family-friendly lifestyle.

Job Description

At Mission Pet Health, we do things a little differently! As part of our hiring process, we invite candidates to complete a short online assessment so we can better understand your skills and strengths. If you are being considered for the position, you will receive an e-mail from a Mission Pet Health recruiter with a link to complete the assessment at your convenience.

Please be sure to check your spam or junk folder - sometimes these messages get filtered out.

• Be the Director of First Impressions: You'll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Ensure Seamless Care Coordination: You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Advocate for Pet Health: You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody Compassion and Empathy: You'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
• A collaborative, team-first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred. A flexible schedule, including some…