Director of Quality

Lighthouse Lab Services is currently seeking a dynamic and people-centered Director of Quality to join and lead a Quality organization during a period of continued growth and transformation for an established and growing full‑service calibration laboratory.

This role requires a leader who brings equal parts confidence and empathy—someone who can make decisive, strategic decisions while building trust, developing people, and fostering a culture of collaboration across the organization. As the organization continues to expand, the ideal candidate will thrive in a changing environment—remaining steady, grounded, and solutions‑oriented while guiding teams through complexity and continuous improvement. This leader will champion the integrity and advancement of the Quality Management Systems while reinforcing a culture that embraces change as an opportunity to improve, innovate, and strengthen the operations.

As a high‑requirement organization serving customers with rigorous technical and regulatory expectations, this company requires a leader with strong technical depth and sound judgment. The Director of Quality must not only understand complex standards such as ISO/IEC 17025, but also demonstrate the ability to interpret and translate those requirements into practical application—guiding both internal teams and external customers with clarity, credibility, and confidence.

The Director of Quality provides strategic leadership, direction, and accountability for Quality Management Systems (ISO 9001 and ISO/IEC 17025), ensuring consistent, compliant, and effective quality outcomes across the organization. This role owns the Quality function and partners with Executive Leadership and cross‑functional teams to align quality objectives with business growth, operational performance, and customer requirements.

• Quality system governance and integrity
• Compliance and audit leadership
• Quality department leadership and development
• Data quality strategy and oversight
• Strategic quality planning and execution
• Management review and executive reporting
• Budget ownership and resource planning

• Own and maintain ISO 9001 and ISO/IEC 17025 Quality Management Systems across all functions, product lines, and services.
• Drive implementation, monitoring, and continuous improvement of the QMS to meet regulatory, customer, and organizational requirements.
• Safeguard the integrity of the QMS through organizational, operational, and technical changes.
• Ensure compliance with design and development controls, including product realization activities for the Condec product line (assembly, repair, and calibration).
• Ensure distributed and externally provided products are evaluated, approved, and controlled within the QMS in alignment with company capabilities and requirements.
• Establish and enforce supplier quality processes, including qualification, monitoring, and control of external providers.
• Own final approval authority for QMS departures, major document changes, and quality‑impacting decisions.
• Lead management review processes, ensuring meaningful analysis of quality performance and alignment with strategic objectives.
• Ensure quality documentation is controlled, accurate, and compliant.
• Ensure appropriate resources, training, and competencies are in place to maintain QMS effectiveness.

• Establish and oversee internal audit programs, ensuring timely and effective corrective and preventive actions.
• Ensure readiness for customer, accreditation, and regulatory audits.
• Partner with Metrology and Quality Compliance leadership to ensure ISO/IEC 17025 technical audit readiness.
• Coordinate with Clean Room leadership to ensure NAVSEA OICR audit readiness.
• Oversee weld program in collaboration with Production leadership.
• Serve as primary quality representative for customers and regulatory agencies.
• Ensure inspection and supplier quality systems remain effective, compliant, and scalable.

• Provide enterprise‑wide leadership for data governance, ensuring data accuracy, integrity, and reliability across calibration, inspection,…