Retail Customer Service Specialist

Dick's Sporting Goods -  -  - Responsibilities:
Greet teammates and customers and proactively approach customers to understand their needs and support their shopping experience;
Serving as primary customer service provider at the front end and liaison between customers and management;
Providing register coverage as needed and ensuring strong customer service standards by supporting cashiers through complex transactions;
Assisting manager with department scheduling, directing workflow, daily associate assignments, and monitoring department presentation standards;
Upholding company merchandising and presentation standards by following established floor sets, signage requirements, price changes, inventory presentation and replenishment standards