Guest Service Supervisor - Seasonal Flex

Our Guest Service Supervisor (GSS) is responsible for accomplishing store objectives by supervising staff and organizing and monitoring work processes directed by management.

• Supervise employees, ensuring they perform all job duties as directed by management.
• Coach employees by giving constructive feedback to improve task performance.
• Greet guests and provide an enjoyable shopping experience for everyone.
• Adhere to the execution of established safety, security, quality, and store operations policies, procedures, and practices.
• Operate the point of sale according to corporate standards; maintain proper cash levels, including supervising employees.
• Ensure all store housekeeping functions are completed (cleaning, dusting, sweeping, mopping, emptying trash, etc.).
• Ensure the 24/7 execution of all guest service programs and processes.
• Manage all cash processes, including deposit preparation, lottery, gift cards, and checks where applicable.
• Always replenish products to ensure in‑stock conditions.
• Address inquiries and complaints from guests.
• Check in external and internal vendors per established guidelines.

• Must be available to work flexible hours that may include day, night, weekend, and holiday shifts.
• Must be efficient and organized.
• Must be at least 18 years of age to be considered for the position.
• Must be able to freely access all areas of the store, including the selling floor, stock area, and register area.
• Must be able to reach, bend, twist, stoop, kneel, crouch, climb, and lift up to 25 lbs. during a shift.
• Must be able to work in intermittent temperatures (e.g., cooler, outside, etc.).
• Must have reliable transportation.
• High school diploma, high school diploma equivalent, or GED is required.

$14.27 - $17.27

• Competitive pay and opportunities for growth within the company.
• Health and wellness benefits: medical, dental, vision, and life insurance, plus additional wellness support.
• 401(k) with company match and tuition reimbursement after six months of service.
• Professional development opportunities, including internal programs and on‑demand learning.

Global Partners LP is an equal opportunity employer. We foster a company culture where ideas from all people help us grow, move and thrive. We embrace the diversity of all applicants and do not discriminate against race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, protected veteran status, or any other basis prohibited by federal, state or local law.