Assistant Manager; Hampton Roads Pkwy

Assistant Manager (04213) – 6546 Hampton Roads Pkwy

Full‑time position within the Store Assistant Manager category.

• Answer the phone and assist carry‑out customers politely and courteously.
• Maintain a perfect image and adhere to store appearance standards.
• Demonstrate customer WOW steps:
  Apologize, give what they want, and provide something extra.
• Count pepperoni and ham on every order and ensure pizzas are not cleared before ready for the oven.
• Ensure drivers carry $1 in coin change per delivery and say “Let me get your change” on every order; limit driver cash to $20 on the clock.
• Avoid carrying a pocket knife or any weapon while working.
• Keep driver vehicles neat, clean, and positively oriented.
• Do not route or check in early.
• Wash hands before making products; follow proper product procedure.
• Complete the Safe Delivery CBT for every driver.
• Repeat each order for accuracy; confirm name and address.
• Drive results in assigned stores: food, labor, and service goals.
• Review P&L with supervisor each month.
• Work a minimum 50‑hour week with one day off and one on‑call day.
• Maintain store quality to meet or exceed minimum TIPS and Domino’s Pizza standards.
• Ensure all stores are staffed and train all team members.
• Maintain repair and maintenance in all stores.
• Implement new products or ideas seamlessly.
• Run stores at a minimum 4‑star level.
• Perform Self‑OERs in the first week of each period and apply necessary corrections.
• Submit evaluations, raises, paperwork, and D.O. notifications as needed.
• Follow up on assignments and ensure timely filing of reports and paperwork.
• Provide accurate accountability and maintain paper trail.
• Maintain inventory checks each month.
• Utilize systems checklists and visit books.

• All school lunches are prepared and delivered within required standards.
• Ensure all equipment is available and used correctly.
• Maintain all safety and security procedures and keep equipment in working order.