Global OEM Relationship Manager
Listed on 2026-06-13
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Sales
Client Relationship Manager -
Business
Operations Manager, Client Relationship Manager
What You Will Do
Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport and infrastructure solutions for the future. If you seek to make a difference on a global scale, working with next‑gen technologies and the sharpest collaborative teams, then we could be a perfect match.
Our Volvo Penta North America (VPNA) industrial business delivers advanced power solutions that keep essential industries running with reliability, efficiency, and a focus on sustainability. As part of the Volvo Group, we combine proven engine platforms with deep application expertise to serve customers across construction, mining, material handling, agriculture, and power generation.
Around the world and across North America, we work closely with OEMs and customers to deliver tailored, end‑to‑end solutions that improve productivity and maximize uptime. Our portfolio includes high‑performance diesel and natural gas engines, electrification technologies, and integrated energy systems designed to meet evolving operational and sustainability needs.
Backed by a strong service network and a legacy of engineering excellence, we are helping shape the future of industrial power—where uptime is mission‑critical and the transition to more sustainable energy solutions is accelerating.
Position SummaryThis role connects Volvo Penta’s global OEM partnerships to the US market, ensuring strong local engagement, integration, and support. You will lead relationships with US‑based subsidiaries of global OEMs, strengthening alignment, deepening integration into our service and support ecosystem, and unlocking long‑term lifecycle value.
This role requires close collaboration with our customers and also the global account management team, you will partner closely with regional and Europe‑based teams to deliver a seamless, consistent customer experience.
Based on‑site in Chesapeake, VA, with frequent travel, this role works cross‑functionally within the Industrial team in the US and collaborates globally with the Industrial Business Unit in Gothenburg, Sweden. The position reports to the Vice President of our Industrial Business for VPNA.
This role plays a critical part in closing the gap between global OEM partnerships and local market execution—ensuring our customers are fully supported, connected, and positioned for long‑term success in the U.S.
Who are you?You are a relationship‑driven professional who thrives in nuanced environments. You bring a strong commercial mindset and a track record of strengthening customer engagement, loyalty, and success, while collaborating seamlessly to help deliver a consistent global experience. You understand industrial power applications—how they’re designed, specified, and operated across various sectors and can engage credibly with both technical and commercial stakeholders.
Proactive and pragmatic, you bring structure to ambiguity, translate insights into clear priorities, and connect customer needs to coordinated action across sales, service, and partner networks. With a solid understanding of the US market, you help drive alignment and results in a complex ecosystem.
Key Responsibilities- Ownership: Strengthen VPNA relationships with US‑based subsidiaries of global OEM partners, aligned with the global account strategy and ownership.
- Relationship building: Act as the primary point of contact in the United States for the local entities of key global OEMs while working in close coordination with global account owners to ensure a seamless, unified customer experience.
- Integration: Drive integration of OEM partners into our service and support ecosystem, increasing adoption of service, parts, and lifecycle support offerings. Influence customer behavior and decision‑making by demonstrating the value of the VPNA authorized service network and support model.
- Opportunities: Identify and enable growth opportunities in the US by understanding OEM operations, installed base, and local market needs.
- Collaboration: Work cross‑functionally within the VPNA Industrial team (including sales, service, parts) to ensure strong coordination to drive customer success.
- Coordination: Partne…
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