Account Director

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Remote in the United States

Wyndham Hotels & Resorts is now seeking a Account Director to join our team at the Remote in the United States location in Remote, Remote.

By joining Wyndham Hotels & Resorts, you will play an integral role in our mission to make hotel travel possible for all. You’ll be part of the largest hotel franchise company in the world, where we strive to deliver the best value to our owners and guests. Most importantly, you’ll be entrusted to live our unique Count on Me culture, set by our core values of integrity, accountability, inclusive, caring and fun.

At Wyndham, we provide all team members the opportunity to grow through best-in-class training and career development, leadership training, mentorship opportunities and educational support. Supporting our team members is a top priority, which is why we offer competitive compensation and benefits, vacation, team member appreciation days, workplace flexibility and much more. At Wyndham Hotels & Resorts, we value and embrace a culture of diversity, equity and inclusion that supports team members of all backgrounds and experiences.

We can’t wait to welcome you!

The Account Director will serve as the primary point of contact and subject matter expert (SME) for all Government-related programs and initiatives across Wyndham Hotels & Resorts, supporting owners, brands, management companies, and hotel teams across the portfolio. This position requires deep knowledge of federal travel programs, government procurement processes, compliance requirements, and travel management company (TMC) dynamics.
Success in this role requires the ability to effectively navigate complex, regulated environments, anticipate policy and funding shifts, and proactively position Wyndham to capture share across federal agencies, departments, contractors, and affiliated organizations. The Account Director must translate market intelligence and evolving government travel trends into strategic account plans that drive measurable revenue growth, strengthen program participation, and expand Wyndham’s presence within the Government travel segment.

• Develop and execute strategic account plans for large corporate accounts. This includes setting specific time-bound business goals, identifying potential areas of opportunity, and developing an action plan to drive sales activity
• Contributes to increasing managed accounts within Infrastructure and Government segments.
• Understands the Infrastructure and Government account sales models in addition to Wyndham's chain scales, properties and quality levels to ensure end customer / property fit
• Lead strategy and execution for Government segment accounts, including federal agencies, third parties, and associated travel management companies
• Drive participation and share growth within Preferred programs by aligning hotel partners with compliance requirements and business case expectations
• Translate evolving government travel policies, budget changes, and agency priorities into actionable sales strategies
• Identify and activate opportunities beyond transient travel, including meetings, project-based travel, and infrastructure-related demand to offset market headwinds
• Build and execute account plans that reflect long sales cycles, contract structures, and programmatic constraints unique to government business
• Partner with Sales Operations, Sales Development, Sales Specialists, and Marketing as required to drive sales execution
• Proactively work with Wyndham Corporate account teams to plan and help increase Government and Infrastructure sales volume within new and existing Wyndham customers
• Serve as the primary liaison between Wyndham, government program administrators, and key TMC partners to ensure alignment on program participation and performance
• Collaborate cross-functionally with Sales Ops, RFP teams, and BI to ensure accuracy in program submissions, rate loading, and reporting tied to government accounts
• Partner with hotel owners and operators to educate, influence, and secure participation in government programs, ensuring alignment with…