Sales Rep - RD

This employee is responsible for sales to hospitals, oncology, rehabilitation centers, and referral sources with enteral patient needs.

• Responsible for all aspects of enteral nutrition care for home tube‑fed patients and other medical nutrition related activities.
• Identify and develop new referral sources.
  • Obtain a predetermined number of enteral setups from new referral sources each month.
• Prepare for and participate in vendor fairs, exhibits, and luncheons.
• Conduct in‑service training for referral sources, educating them in the use and application of enteral equipment.
• Recognize and respect patient rights during the provision of care or services, and conduct business relationships with patients and the public in an ethical manner.
• Work in a designated territory performing sales activities, track daily sales activity via Salesforce, promote Enteral Services to physicians, hospitals, home health, and cancer centers, and maintain market information through Salesforce.
• Monitor patients’ responses to the care or services provided, the actions or interventions taken, and the outcomes of the care or service provided.
• Educate patients regarding their enteral feeding to facilitate safe and effective use and desired care, treatment, and service outcomes.
• Provide patient care, treatment, and service in a continuous and coordinated manner, in settings appropriate to meet patient needs.
• Responsible for community education regarding all aspects of medical nutrition services provided by the company.
• Maintain and manage a minimum monthly patient admits/census.
• Promote a safe, effective patient and organizational environment and feeding equipment use.
• Participate in ongoing education, including in‑services, training, and other activities, to maintain and improve individual competence.
• Obtain, utilize, and update patient information in a confidential and secure manner for utilization in patient care applications.
• Implement infection control practices that reduce the risk of infections in patients and organizational staff.
• Drive to admit, deliver, and pickup items such as enteral formula, feeding pump(s), IV poles, and related feeding supplies to patients’ homes or places of business.
• Record sales or delivery information on daily sales or delivery record.
• Listen to and resolve service complaints appropriate to the scope of practice.
• Set up merchandise and sales promotion displays or issue sales promotion materials to customers.
• Obtain customer signature on admission, pickup, or delivery.
• Communicate or interact with the Enteral Intake Team as required.