Sales Support Specialist

Overview

Sales Support Specialist at DESMI, Chesapeake, VA. Are you our newest team member? As a Sales Support Specialist ready to specialize, deepen your expertise, and make an impact within a dynamic and supportive team, DESMI is a dynamic and innovative company where your ideas matter. We value collaboration, continuous learning, and making a difference. If you’re looking for a workplace where you can grow, contribute, and be inspired, DESMI is the place for you.

• Customer quotations & inquiries:
  Serve as the primary point of contact for customer inquiries regarding quotations, orders, and project status, and prepare accurate and timely customer quotations and proposals.
• Sales cycle & order support:
  Support Account Managers throughout the sales cycle, review customer purchase orders to ensure alignment with quoted proposals, and process and coordinate customer orders through CPQ, ERP and CRM systems while monitoring order status and supporting successful execution.
• Collaboration, reporting & improvement:
  Collaborate with Engineering, Procurement, Planning, Finance, Operations, and Order Management teams; maintain accurate customer, opportunity, and order information; generate sales reports and support sales metrics tracking; assist with customer visits, trade shows, and sales presentations; and identify opportunities for process and operational efficiency improvements.

• Hold an Associate’s or Bachelor’s degree in Business Administration, Sales, Marketing, Engineering, or a related field or equivalent experience.
• Have 2–5 years of experience in sales support, inside sales, customer service, order management, or a similar role – ideally within a manufacturing, industrial, engineering, or technical environment.
• Are experienced with CRM systems and ERP platforms, and have strong Microsoft Office skills, particularly Excel, Outlook, Teams, and Word.
• Are able to analyze customer requirements and prepare accurate quotations.
• Have excellent verbal and written communication skills and a strong customer service orientation.
• Can manage multiple priorities and deadlines, with strong organizational and problem-solving skills.
• Collaborate effectively across departments and bring high attention to detail and accuracy.

• Global career prospects
• Skills development and career growth
• 401K
• Health, Dental, Vision and life insurance
• Company sports & social activities

We’re more than just pumps. At DESMI, we believe teamwork and innovation drive success.

• A collaborative and supportive team environment.
• Opportunities for continuous learning and professional development.
• A chance to contribute your ideas and make a real impact.
• A company that values sustainability and innovation.

We are a flat organization with an open-door policy, where decisions are made together, and ideas are always welcome. Here, doers thrive – if you see an opportunity for improvement, you have the freedom to act on it. As innovators in reliable and sustainable flow solutions, we serve a wide range of industries from Aquaculture and Defense to Green Technologies. Sustainability is highly appreciated while developing high-performance and long-lasting technologies that help industries adapt to evolving markets while reducing environmental impact.

If you re a motivated individual seeking a challenging and rewarding career where you can contribute to a more sustainable future, we encourage you to apply. Applications are reviewed on a rolling basis; please apply as soon as possible.