Control Booth Operator

This position supports the daily operations of the agency under sworn supervision. This role plays a critical part in ensuring the security and efficiency of the Fairfax County Courthouse and Adult Detention Center (ADC), including coordinating and facilitating response of first responders to emergency situations. This is an excellent opportunity for individuals seeking a challenging and rewarding career in public safety.

• Monitors personnel, visitors, and inmates;
• Manages courtroom and security passage access and responding to calls via telephone and radio;
• Effectively communicates security incidents and shares information with sworn personnel;
• Monitors facility security systems, cameras and alarms to maintain secure environment;
• Controls and verifies all access to secure areas through Inet system and  protocols;
• Coordinates communications between staff, public safety agencies and emergency services via radio and other channels;
• Accesses and queries criminal databases (VCIN/NCIC) as needed;
• Inspects and reports on security equipment functionality;
• Provides professional customer service and approved information to public inquiries;
• Documents and relays critical information to appropriate personnel;
• Manages inventory and storage of controlled items;
• Enforces security protocols to prevent unauthorized access or escapes.

This position must be proficient and current with policies and standard operating procedures and possess the ability to operate a computer-aided dispatch console, controls, and radio frequencies.

This posting may fill multiple positions within the Fairfax County Sheriff’s Office. Assignments may vary based on operational needs, requiring adherence to established protocols and procedures.

The incumbent may be assigned to multiple types of shifts (shift hours are subject to change). Squad schedules are 12.5‑hour shifts that work 15 days per month with workdays alternating weekly, equal to 87.5 hours per two‑week pay period, to include evenings, weekends, and holidays. (Day shift is from 6:30 am - 7:00 pm and night shift is from 6:30 pm to 7:00 am).

• Knowledge of the policies, procedures and practices of the functional area to which assigned;
• Knowledge of federal, state, and County laws and ordinances affecting assigned duties;
• Knowledge of standard operating procedures and guidelines as well as riot, hostage, fire and disaster plans;
• Knowledge of the agency's information technology system (e.g. PC's);
• Ability to quickly assess the scope and magnitude of an emergency;
• Ability to operate emergency equipment, radio and CAD;
• Ability to maintain a level of physical fitness appropriate to assignment;
• Ability to work a shift work schedule which includes evenings, weekends, and holidays;
• Ability to work effectively under stress;
• Ability to establish and maintain good working relationships with fellow staff members, inmates, and other departments and agencies;
• Ability to effectively handle situations requiring tact, diplomacy, fairness and good judgment;
• Ability to make accurate observations and remember names, faces and details;
• Ability to communicate clearly and concisely, both orally and in writing.

High school graduation or possession of a GED issued by a state department of education.

Virginia Criminal Information Network (VCIN) Operator Level B certification (Required within 6 months).

The appointee to the position will be required to complete a criminal background check, polygraph exam, and psychological exam to the satisfaction of the employer.

• Proficiency and experience operating a Computer‑Aided Dispatch (CAD) system;
• Proficiency and experience operating a radio dispatch communication console;
• Previous experience dispatching public safety professionals to calls for service (i.e. law enforcement and/or fire & rescue);
• Proficiency and experience using criminal justice information databases (i.e. the National Crime Information Center (NCIC) and the Virginia Criminal Information Network (VCIN));
• Experience in Corrections;
• Proficiency and experience…