Family Services Specialist III - CPS

Hiring Range: $60,143.00 to $60,143.00

Full Time or Part Time: Full Time

As a Family Services Specialist III
, you will provide advanced case management and may supervise staff in the delivery of critical human services. You’ll support families through complex situations by providing assessments, planning, crisis intervention, and direct services. This role is ideal for professionals who are skilled in navigating challenging dynamics with empathy, accountability, and professionalism.

• Provide after-hours on-call coverage and respond to emergencies involving child/adult protective services and foster care
• Conduct investigations
  , screen referrals for validity, and assess both immediate and long-term risks to children
• Develop service plans with clearly documented goals, objectives, and tailored interventions
• Transport children to and from placements, medical appointments, therapy sessions, court, and family visitation
• Prepare and testify in court
  , coordinate cases with attorneys, and accompany clients to court appearances
• Interview all involved parties
  , establish and maintain collateral contacts, and gather comprehensive information for case assessments
• Provide program oversight
  , caseload management, and support to families throughout the service process
• File petitions, prepare home studies
  , and conduct court-ordered home and custody assessments
• Collaborate with community partners
  , attend professional work

In addition to satisfying the vocational/education standards, this class requires a minimum of four years of appropriate and related, full-time equivalent experience.

Requires a valid driver’s license and a driving record that is in compliance with City Driving Standards.

Emergency Duty (On-Call) participation is required to comply with mandated responsibilities as listed under Section 63.2-1503, B;
Section 63.2-900; and 63.2-1604-63.2-1610, Code of Virginia. Employees may be expected to work hours in excess of their normally scheduled hours in response to short-term departmental needs and/or City-wide emergencies.

• Transports children to placements, meetings, therapy sessions, doctor and dental appointments, and for visitation with families.
• Attends court, testifies in court and coordinates cases with attorneys.
• Provides parent education and support for families in target population.
• Conducts intensive in-home counseling; prepares reports to referral sources regarding status of various interventions.
• Interviews and assesses clients and assigns to appropriate groups.
• Informs clients of service programs and the rules and regulations, and right to participate.
• Conducts overall monitoring of programs in specific area of responsibility.
• Serves as resource to clients and the community in area of expertise.
• Provides after hours on-call coverage and responds to emergencies in child/adult protective services and/or foster care.
• Performs investigative duties to include screens referrals for validity.