Family Case Manager

Job Details:

Job Location:

The Landmark Center - Chesapeake, VA 23324, Position Type:
Full Time, Education Level: 4 Year Degree/Undergratuate, Salary Range: $22.00 - $26.00 Hourly, The Family Case Manager serves as service coordinator for all adult and children’s needs, completing strengths-based assessments, making referrals and monitoring provision of internal and external service delivery necessary to obtain and maintain housing stability.

Family Case Managers work with families who have experienced periods of homelessness and/or are experiencing significant risks of homelessness. Utilizing a housing-first approach, the Family Case Manager focuses efforts on any areas that directly impact obtaining and maintaining permanent housing, and ensures the appropriate documentation and reports are completed in a thorough and up-to-date manner.

The Family Case Manager uses the Critical Time Intervention model to prevent recurrent homelessness and other adverse outcomes as a family transitions into the community, while identifying and strengthening their long-term formal and informal support systems.

• Encourage and assist families with training and coaching activities in areas such as: problem solving, goal setting, child development and health care, budgeting, job readiness, substance-abuse prevention, housing/tenant relations and education, and other topics which may impact long-term housing stability.
• Develop, provide, and monitor individualized service plans (ISPs) to achieve the primary goal of obtaining and maintaining permanent housing.
• Support adult participants in coordinating medical appointments and immunizations, along with meeting the basic needs of their children.
• Collaborate with For Kids Family Wellness Coordinator and Mental Health Specialist and/or external clinical service providers to monitor attendance and treatment progress in reference to scheduled psychological evaluations, medication management appointments, therapy appointments, etc.
• Perform child development screenings and refer to providers for follow up if necessary
• Complete HMIS documents and quarterly reports in a timely and accurate manner.
• Attend staff meetings and in-service training as needed.
• Provide individual, housing-focused case management for participants, serve as coordinator of services, and provide assessment, referral and follow-up to address any needs that impact housing stability.
• Coordinate with Economic Mobility team to connect clients with vocational training programs and other opportunities to build a pathway out of poverty.
• Create, update, and implement all facets of budgeting.
• Establish collaborative partnerships with other public and private agencies/services and establish ongoing linkages and supports for individual clients.
• Establish professional, supportive relationships with all participants.
• Ensure that all participants understand program guidelines and remain focused on housing stability goals.
• Conduct intake interviews including case history and assessment of needs.
• Educate family members regarding existing community services, and act as an advocate to connect family members to these services.
• Regularly evaluate activities and accomplishments of participants with respect to their established goals in order to ensure continued program fulfillment.
• Document files consistently, completing all relevant forms, including intakes, assessments, and all required documents within the time frames allotted.
• Coordinate transportation services and/or transports families for their initial health care and other business-related appointments as needed.
• Coordinate exit plans and move-out process as per individual household needs to include safety planning if necessary.
• Educate…