Boarding Agent - Part Time

Get to Know UsJoin a well-established leader in our industry, where a career offers both personal and professional growth within the dynamic world of transporting goods and services around the world. With decades of experience, we support a diverse range of clients, ensuring their logistics and customs needs are met with excellence.

Our Culture People and technology drive our success. We are committed to fostering a workplace that values integrity, celebrates achievements, and recognizes each employee’s role in our success. Our focus on customer satisfaction and innovation ensures that every team member’s contributions are both meaningful and rewarding. We embrace diversity, engagement, and inspiration, making this a place where employees can thrive and grow.

Position Summary The Boarding Agent at John S. Connor is a part-time role that supports vessel port calls by physically boarding vessels upon arrival and departure at Norfolk ports. Under the direction and supervision of the Vessel Agents and Vessel Manager, this position assists with documentation, compliance, and onboard coordination. The role requires flexibility, as hours are non-conventional and based on vessel schedules, including nights, weekends, and holidays.

Key Responsibilities Meet and board vessels upon arrival and/or prior to departure to represent the agency and support the vessel’s port call Prepare, collect, and submit documentation required by U.S. government agencies, including U.S. Customs & Border Protection, the U.S. Department of Agriculture, and the U.S. Coast Guard Assist with entering and clearing vessels through U.S. Customs & Border Protection Obtain, verify, and distribute ship’s documents, crew lists, and related paperwork

Communicate with vessel masters, officers, and crew to relay instructions and gather required information

Support vessel agents with cargo documentation and other port call requirements as needed

Coordinate with terminal personnel and other service providers during vessel boarding, as applicable

Perform duties during after-hours, weekends, and holidays based on vessel arrival and departure schedules

Education

High school diploma preferred, but not required

Experience

Prior experience in vessel operations, port agency, or maritime logistics preferred

Skills and Abilities

Reliable transportation and a good driving record required

Availability to work 24 hours, including weekends and holidays, as needed

Strong organizational and communication skills

Ability to manage multiple stakeholders and time-sensitive operations effectively

Why Join Us?

We are a leader in global logistics and customs brokerage. As a vital player in the supply chain, we ensure our clients' shipments meet all requirements, facilitating smooth import/export operations. Join a collaborative and dynamic team in a role that offers exposure to various facets of logistics and maritime operations.

We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and team members. We are a smoke and drug-free workplace and ADA-compliant as applicable.

If you require reasonable accommodations during the application or interview process, please contact us to request assistance.
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