Front of House Manager Buckinghamshire

Front of House Manager - Chesham, Buckinghamshire

The Black Horse Pub in Chesham Vale stands as a cherished institution with a rich and colourful history. Nestled on the outskirts of Chesham, this traditional British public house is believed to have been established in the early 18th century, serving as a welcoming stop for both locals and visitors alike.

Recently purchased by a local family, together with a Head Chef hailing from one of London’s West End leading restaurants and originally from the region, The Black Horse is now being revived and transformed into the destination venue for Chesham Vale. To lead this exciting chapter, we are seeking a vibrant, innovative, and energetic Front-of-house Manager who is truly passionate about customer care, and eager to play a pivotal role in shaping its future.

This is a key role for someone who enjoys building a business, setting standards, and creating a great local pub that people want to return to. You will be heavily involved in the launch, putting systems in place, hiring and training the team, and shaping how the pub runs long-term. Your leadership will be essential in establishing best practices and fostering a warm, community-focused environment where both staff and guests feel valued.

This is an opportunity to leave a lasting mark on a cherished institution, ensuring its future success and relevance in Chesham Vale.

• Leading the full re-opening and day-to-day running of the pub
• Recruiting, training, and managing a strong front and back of house team
• Being present on the floor during busy services and leading by example
• Delivering a warm, welcoming experience for locals and visitors
• Managing rotas, payroll, stock control, and ordering using Zonal
• Driving standards across service, food, drink, and cleanliness
• Working with the Facilities Manager, ensure the business is compliant for licensing, health & safety and food hygiene compliance
• Working closely with the owners to grow the business and build an excellent reputation for Customer Service

• Proven experience running a high-volume pub or similar hospitality venue
• A natural leader who is calm, organised, and good under pressure
• Someone who takes pride in quality service and a well-run operation
• Strong commercial awareness and attention to detail
• Comfortable managing busy periods and seasonal trade

• Competitive salary with bonus potential + staff discount benefits
• The chance to lead a brand-new opening and put your stamp on it
• Support from ownership during the launch and beyond Long-term opportunities as the business grows
• Support from a full-time facilities manager who will take care of compliance and H&S

We are looking for the perfect candidate to start on 1st May to help with the build and launch phase of the pub which has an estimated opening date of mid-June.