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Customer Service Rep Customer Success Mgr./ CSM

Quality Assurance & Complaints Specialist – On-site Cheshire

Job in Cheshire, New Haven County, Connecticut, 06410, USA
Listing for: Jones Lang LaSalle Incorporated
Full Time position
Listed on 2026-02-18
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A global real estate firm is seeking a detail-oriented Quality Assurance and Complaints Handling Specialist. You will ensure quality service delivery, monitor interactions, and resolve customer complaints effectively. The ideal candidate has experience in customer service or call centers, excellent communication skills, and a strong analytical mindset. This role is on-site in Cheshire and offers an opportunity to work in a dynamic environment focused on continuous improvement.
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