Direct Support Manager; Oversees Programs

Description

If making a positive impact in the lives of others is a constant on your to-do list – you’ll LOVE working with a team that puts people first.

We’re looking for a Direct Support Manager to join our team!

This position’s primary focus is to coordinate and direct operations of our Residential and/or Day Services Program. This includes scheduling of staff, implementing program plans, and coordinating appointments and activities for the individuals served.

• A coach and leader – you inspire solution‑oriented thinking to those around you and are always ready to take on new challenges and situations.
• A teacher – not only do you love providing tangible solutions to others but you naturally bring the tools and perspective that help others “connect the dots.”
• A mediator – you naturally draw people together and are a catalyst for building trusting relationships.
• A creative problem‑solver – you aren’t afraid to analyze a situation, identify potential problems, and make the necessary adjustments.

• Bring valuable insights, institutional knowledge, and assistance to members of the direct support team.
• Demonstrate and train team members to interact with the people we serve in an emotionally supportive and therapeutic manner.
• Oversee the maintenance and upkeep of the residential facility and vehicles, ensuring all living environments and program activities are in compliance with regulatory requirements and accreditation standards.
• Provide guidance and assist with emergency situations on an on‑call basis.
• Manage petty cash funds and other financial accounts, as well as the purchasing of groceries and supplies.
• Maintain medical, social and programmatic files with detailed and accurate documentation.

• Competitive Pay
• Health Insurance
• Professional & Personal Development Opportunities
• Tuition Reimbursement
• Paid Time Off (you earn it from day 1!)

Schedule: Generally Day Hours Monday-Friday/some nights/some weekends/some on call responsibilities/flexibility required.

At Mosaic, we believe in creating a workplace where everyone has the chance to contribute and succeed. This commitment is not just a policy, it's the way we work. It's good for the workforce, it's good for Mosaic, and it's the right thing to do.

• Bachelor's Degree in Psychology, Special Education or a related field.
• Experience accepted in lieu of education.
• Minimum of three years of related work experience, with one year of supervisory or management experience.
• Previous experience working with people with developmental disabilities preferred. May require CPR and First Aid certification.

• Certification in CPR and First Aid required.
• State of Connecticut – DDS Medication Certification Card or the ability to obtain.
• State of Connecticut – Valid driver's license, vehicle registration and current vehicle insurance declaration.
• MANDT certification may be required for certain states.

EEO is the Law.