Medical Receptionist

Company Description

Frondr is a recruiting and people strategy studio that helps startups and growing organizations scale through thoughtful hiring, equitable compensation, and people-first systems. The team focuses on supporting companies in digital health, education, and other mission-driven sectors. Frondr partners closely with clients to build inclusive, sustainable teams that align with long-term business and organizational goals. Candidates can expect to work with employers who value fairness, strong culture, and meaningful impact in their communities.

The Medical Receptionist role is a full-time, on-site position based in Farmington, CT. This role is responsible for greeting patients, checking them in and out, and managing front desk operations in a medical office setting. Daily tasks include answering and directing phone calls, scheduling and confirming appointments, updating patient records, and verifying basic information. The Medical Receptionist will coordinate with clinical staff to support patient flow, handle routine inquiries, and ensure a welcoming, organized environment in the reception area.

The role also involves maintaining confidentiality, following office procedures, and using electronic systems for scheduling and documentation.

• Candidates should possess strong Appointment Scheduling skills and experience managing calendars in a Medical Office setting.
• Candidates should demonstrate professional Phone Etiquette and a clear, courteous communication style with patients and staff.
• Candidates should be comfortable with core Receptionist Duties, including greeting visitors, managing check-in/check-out, and handling inquiries.
• Candidates should have a working knowledge of Medical Terminology to support accurate communication and documentation.
• Candidates should bring general administrative skills, attention to detail, and proficiency with basic computer and electronic health record systems.
• High school diploma or equivalent required; prior experience in a healthcare or medical office environment is preferred.
• Ability to maintain patient confidentiality, work collaboratively in a team, and provide respectful, inclusive service to diverse populations.