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Senior D365 CE CRM Business Analyst

Job in Cheshire, New Haven County, Connecticut, 06410, USA
Listing for: Pearson Carter
Full Time position
Listed on 2026-02-16
Job specializations:
  • IT/Tech
    CRM System, Data Analyst
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below

Senior Business Analyst – CRM & Power Platform

Hybrid
Competitive Salary
• Benefits

THE COMPANY

A leading professional services organisation investing in digital transformation and CRM innovation. Known for delivering high-quality, client-focused solutions within a collaborative and forward-thinking environment.

THE ROLE

Seeking a Senior Business Analyst to lead CRM discovery, solution design, and delivery across Microsoft Dynamics 365 and Power Platform.

Responsibilities
  • Running stakeholder workshops and gathering requirements
  • Producing solution designs and managing backlogs
  • Supporting UAT, training, and adoption
  • Mentoring junior BAs
  • Driving best practice across CRM implementations

Client-facing role with strong involvement in both strategy and hands‑on delivery.

THE CANDIDATE
  • 6 years’ experience as a Business Analyst within CRM implementations
  • Strong Microsoft Dynamics 365 and Dataverse knowledge
  • Experience with Agile delivery and stakeholder management
  • Comfortable leading workshops and challenging scope
THE OFFER
  • Competitive salary
  • Hybrid working model
  • Clear progression within a growing CRM practice
Interested?

Send your CV to or call to apply.

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Position Requirements
10+ Years work experience
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