Residential Remodeling Onsite Customer Service and Project Management

Competitive Salary + Bonuses + Awards Trip + Ethically Driven Team+Company Vehicle, Gas Card & Phone + Paid Training

A UHE Install Manager provides frontline customer service and management of dozens of residential renovation projects on a weekly basis with the backing of a collaborative and supportive administrative team

• Driven / Operates With Urgency
• Customer Focused
• Organized / Thrives on Problem Solving
• Past Success In A Fast-Paced, Mobile Environment

• After 3 weeks of full time paid training, be tested and ready to supervise professional installations on customer’s homes and satisfy customer concerns
• Within three months, have 1 to 3 job sites active each day across a regional radius with project lifespans averaging 1 to 14 days
• Maintain a Customer Satisfaction Rating of 8.5/10.0 or higher
• Supervise the production of $1.5M to $2.5M in Residential Home Improvement Projects over the course of your first year
• Work with company leadership to add value in the business development of the region

• Experience being responsible for or managing people and activities occurring at different geographic locations
• Customer Experience and Service
• Self-Organized
• Motivated by the opportunity to engage in active problem solving
• Ability to flourish independently with a desire to feel part of a team
• Enjoy spending your days behind the wheel with a clean driving record
• Communication skills in person & on the phone
• Sound judgement
• Resilience & Positive Attitude
• Enjoy learning

The right applicant for this position may has some experience in carpentry and residential construction but we welcome candidates with success in other multi-faceted roles overseeing multiple teams - Hospitality / Restaurant General Managers / Event Managers / Project Management in other fields etc

• Ensure projects are completed to customer satisfaction, on time, and on budget
• Maintain daily records and schedules, effectively operating as the bridge between field and office
• Operate independently to execute scopes and projects, leveraging the resource of the team when needed
• Independently schedule and manage your time daily to meet with each active customer & crew, prepare for upcoming jobs, and execute in the moment problem solving
• Process payment approvals for labor & materials within UHE systems
• Adhere to local regulations including maintenance of building permit per job & safety expectations
• Guide customers through required decisions involving scope adjustments mid-project
• Support the operations of regional expansion initiatives and strategies
• Attend ongoing Continuing Education programs – Always Be Learning & Improving!

• Be Positive, Energetic & Fun
• Tell The Truth & Keep Your Word
• Creatively Find Solutions
• Know Your Stuff (Always Learning & Improving)
• Act With Urgency To Meet Customer Needs

• Company Vehicle & Gas Card
• Company Phone
• Generous Performance Based Bonuses
• Recognition, awards, and trips
• A full suite of benefits
• A matching retirement program
• Training and mentoring
• Ability to see real, tangible results from your efforts and be rewarded on those successes

Check out what it's like to be a part of the team here! UHE Employee Perspective

• Customer service
• Driver's License (Required)
• Small Team Management
• Residential Construction / Remodeling / Carpentry: 2+ years (Preferred)

On the road with periodic office visits