Farmstand & Greenhouse Customer Experience Specialist

Position Overview:

As a Farmstand/Greenhouse Clerk, you will be responsible for providing excellent customer service, maintaining a clean and organized farmstand and greenhouse, handling sales transactions, and ensuring that all produce and products are displayed attractively.

Responsibilities:

• Greeting customers in a friendly and welcoming manner
• Engaging and assisting with customers and providing information about farm produce, products, and farming practices
• Operating a cash register or point of sale (POS) system to handle cash, credit, and debit transactions
• Ensuring accurate handling of money and making correct change
• Processing sales efficiently and issuing receipts
• Arranging produce and products in an attractive/organized manner
• Monitoring inventory levels and restocking shelves as needed
• Keeping track of my stock levels and reporting any shortages to the Farmstand Manager
• Assisting in receiving deliveries and inspecting goods for quality
• Keeping the farmstand clean, organized, and presentable - including but not limited to sweeping floors, wiping down surfaces, and keeping the area tidy
• Assisting in setting up promotional displays and signage
• Informing customers about special offers, events, and new products
• Assisting with the setup, operation, and closing of the farmstand
• Participating in farm tours
• Flexibility to work various or additional shifts, as needed, including evenings, weekends, and holidays
• Perform other duties as assigned by leadership

• Various outdoor weather conditions and temperatures

• Green House
  - Thursday-Monday 9 AM-5 PM
• Farmstand
  - Open availability 8 AM-6 PM (40 hours, days TBD based on business needs)

• $16.94/hour

• 16 years or older
• Preferred:
  Previous farmstand, retail, customer service, or POS experience

• Safety Culture: Maintain and drive safety policies to all associates; driving for accountability of safe practices throughout the shift
• Physical abilities:
  May be required to lift to 50-65lbs.; standing, bending, lifting, and twisting for up to 90% of your shift; frequently lifting product from various heights, including floor level to over your head;
  Ability to stand or walk at least 10 hours daily; working in various temperature environments;
• Strong communication Skills: Ability to communicate clearly and effectively with peers and leaders daily
• Organizational Skills: Ability to fulfill customer orders promptly; ability to prioritize and meet deadlines
• Working in a team-based environment: Working independently and as a team player to ensure our customers are receiving orders promptly and with the highest quality
• Quality: Maintain integrity and high standards of product handling from all perspectives