Support Service Coordinator

Position Overview

The Division of Behavioral Health and Recovery is seeking to hire a Support Service Coordinator I for the Chester Mental Health Center located in Chester, Illinois to serve on an assigned shift, notifying the Business Manager and the Property Control Clerk before any inventoried items can be moved for repairs or any other reason. The coordinator prepares a weekly work schedule for staff, instructs staff in the appropriate methods of cleaning patient rooms, living areas, restrooms, dining areas and recreation areas, places orders with the General Store to maintain adequate stock of supplies, and serves as lead worker to lower‑level housekeeping staff on an assigned shift.

• On an assigned shift, notify the Business Manager and the Property Control Clerk before any inventoried items can be moved for repairs or any other reason.
• Serve as the designated lead worker.
• Instruct staff in the appropriate methods of cleaning.
• Place orders with the General Store.
• Assist the supervisor in system and procedure development to verify the most efficient combination of labor, supplies and equipment is realized.
• Perform other duties as required or assigned within the scope of the duties enumerated above.

• Knowledge, skill, and mental development equivalent to completion of high school.
• Two (2) years of experience in a support service provider level in one of the support service functional areas.

• Ability to utilize office equipment, including personal computers.
• Pass the IDHS background check.
• Pass a drug screen for drugs prohibited from recreational use under Illinois Law.

Work Hours: Sunday - Thursday, 7:00am - 3:00pm, 30 minute paid lunch

Job Requisition : 56872

Opening Date: 06/22/2026
Closing Date: 07/06/2026
Agency: Department of Human Services
Class

Title:

SUPPORT SERVICE COORDINATOR I - 44221
Skill Option: None
Bilingual Option: None
Salary: Anticipated Salary: (Eff 7/1/26) $4,375-$6,051/month ($52,500-$72,612/year)
Job Type: Salaried
Category: Full Time
County: Randolph
Number of Vacancies: 1
Bargaining Unit Code: RC009 Institutional Employees, AFSCME
Merit Comp Code:

This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.

• Competitive Group Insurance Benefits including Health, Life, Dental and Vision Insurance
• 3 Paid Personal Business Days annually
• 12 Paid Sick Days annually (Sick days carry over from year to year)
• 10-25 Days of Paid Vacation time annually - (10 days in year one of employment)
• Personal, Sick, & Vacation rates modified for 12-hour & part-time work schedules (as applicable)
• 13 Paid Holidays annually, 14 on even numbered years
• Flexible Work Schedules (when available dependent upon position)
• 12 Weeks Paid Parental Leave
• Deferred Compensation Program - A supplemental retirement plan
• Optional Pre-Tax Programs such as Medical Care Assistance Plan (MCAP), Dependent Care Assistance Plan (DCAP)
• Federal Public Service Loan Forgiveness Program eligibility
• GI Bill Training/Apprenticeship Benefits eligibility for qualifying Veterans
• 5% Salary Differential for Bilingual Positions