Regional Learning Manager , Grocery Shared Field, WWAF
Listed on 2026-07-25
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IT/Tech
Data Analyst, Change Management, Data Science Manager
Regional Learning Manager , Grocery Shared Field, WWAF
Stellen-: | Prime Now LLC - E78
Are you passionate about driving operational excellence and continuous improvement? Join our Worldwide Amazon Fresh (WWAF) team as a Process Improvement Specialist II, where you'll analyze performance metrics, implement process improvement initiatives, and develop learning strategies across multiple Grocery Fulfillment Centers and Sub Same Day-Grocery stations. You'll partner with senior leadership to drive data-driven solutions that enhance associate performance and operational efficiency.
Key Job Responsibilities- Drive site performance through deep analysis of metrics, providing actionable insights and solutions to leadership teams
- Lead and optimize new hire onboarding processes, including trainer program management and training delivery
- Develop and implement learning strategies to improve operational efficiency and associate development
- Partner with senior leadership to drive performance improvements through data-driven decisions
- Monitor and enhance training effectiveness across multiple processes and roles
- Provide coaching and mentorship to site leadership on learning and development best practices
- Develop reporting mechanisms that measure the effectiveness of training, to aid in assurance and process improvement
- Maintain close relationships with internal and external stakeholders, understanding our highest priority execution pain-points and opportunities, which will translate into learning solutions that improve performance
- Demonstrate excellent people management and learning facilitation skills
- Work cross functionally across both Grocery Fulfillment Centers and Sub Same Day-Grocery stations
As a Learning Regional Manager within our Worldwide Grocery Learning team, your typical day will include analysing performance metrics, leading Weekly Business Reviews, and meeting with site leadership to drive grocery-specific improvements. You'll spend time coaching managers and supervisors, auditing new hire orientations, and ensuring ambassador programs run smoothly across multiple locations. Regular collaboration with your NA-based L&D colleagues and manager will keep our initiatives aligned globally.
The role will require frequent travel between sites, and you'll often find yourself problem-solving with stakeholders at all levels to enhance learning initiatives and site performance.
You will be joining a dynamic team that supports Amazon Fresh FCs and SSD-G sites in NA. We're a close-knit group of Learning professionals, each bringing unique insights to our shared mission of developing talent and driving operational excellence in grocery operations.
Qualifications- Bachelor's degree or equivalent qualification in Math, Engineering, Science, or Business
- Experience focused on Adult Learning Theory, including virtual training facilitation and dealing with remote teams, and delivering Soft Skills, Technology Skills and/or Technical or other Systems training
- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
- Experience in FCs field Ops settings
- The ability to work in fast-paced ambiguous environments, adapting quickly to changing circumstances, processes and priorities
- Ability to influence leaders at all levels to understand their role in employee development and help build their skills
- Experience in change management and process improvement activities, designing scalable solutions and implementing quickly
- The ability to work in fast-paced ambiguous environments, adapting quickly to changing circumstances, processes and priorities
- Ability to influence leaders at all levels to understand their role in employee development and help build their skills
- Experience in change management and process improvement activities, designing scalable solutions and implementing quickly
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