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Operations Leader: CSR Floor & Coaching
Job in
Chester, Chesterfield County, Virginia, 23836, USA
Listed on 2026-07-09
Listing for:
CTI Resource Management
Full Time
position Listed on 2026-07-09
Job specializations:
-
Management
Operations Management
Job Description & How to Apply Below
CTI Resource Management is seeking an Operations Manager for our Chester, VA facility. This role is crucial in leading the Customer Service Representative (CSR) Supervisors, ensuring that all operations align with CMS and Maximus standards. You will be responsible for monitoring performance on the production floor while addressing coaching needs and managing staff development.
The ideal candidate will have a Bachelor's degree in Business or Management, alongside at least four years of supervisory experience in a relevant environment. Strong analytical abilities and excellent communication skills are essential for this role.
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