Global Trainer - Logistics Operator

Position: Global Job Trainer - Logistics Operator
Job Description

The Global Job Trainer plays a critical role in developing, delivering, and standardizing training content and coaching across LEGO Manufacturing Virginia's molding areas. This is a standard shift (8am-4pm) with the flexibility to work non-standard shifts as necessary. This position combines hands-on technical expertise with global training responsibilities.

This role is responsible for designing training materials, coaching employees and job coaches, supporting onboarding, and ensuring standardized work practices using Job Instruction methodology. Trainers are also accountable for embedding and sustaining global standards in their respective areas and are active participants in the Global Trainer Network, representing Virginia in cross-site alignment and knowledge sharing efforts.

The Global Job Trainer - Logistics Operator supports material handlers, logistics operators and inbound/outbound clerks in the High-bay Warehouse. Approximately 60% of the time is dedicated to formal training, development, documentation, and instruction. The remaining time is spent actively engaged in the High-bay Warehouse to maintain relevant technical skills and provide on-the-floor coaching.

Key Responsibilities:

Training Development & Execution

* Create and maintain high-quality, up-to-date training materials, job aids, and standardized work documents for assigned area.

* Deliver TWI Job Instruction (JI) and support structured on-the-job training for new hires, cross-training, and upskilling efforts.

* Mentor and evaluate local job coaches, building frontline training capability across all shifts.

* Monitor training effectiveness and take proactive action to maintain consistency and compliance with best practices.

Operational & Technical Engagement

* Serve as a key cross-functional resource, supporting Molding Operations, Maintenance, and Inventory Control.

* Load, unload, stage, and transport materials, tools, equipment, and replacement parts to and from production lines, high-bay warehouse, and maintenance areas.

* Ensure timely material flow to prevent production delays and reduce downtime.

* Perform manual material handling and picking tasks when necessary to meet demand.

* Conduct accurate scanning and system transactions using handheld scanners or warehouse management systems (WMS), maintaining real-time inventory accuracy.

* Participate in cycle counts, inventory audits, and reconciliation activities as part of inventory control processes.

Quality, Safety & Communication

* Ensure training meets safety, quality, and production performance standards.

* Participate in area whiteboard meetings, huddles, and shift pass-downs to align training needs and reinforce performance expectations.

* Assess and escalate visual quality or process deviations in accordance with escalation procedures.

Global Standardization & Collaboration

* Serve as the local expert and point of contact when global training standards are introduced or updated.

* Align and deploy global standards in the local area, ensuring accuracy, adherence, and full implementation.

* Collaborate with other Global Job Trainers across LEGO sites as part of the Global Trainer Network to share knowledge, resolve challenges, and build consistency across plants.

Qualifications

Education & Experience

* High school diploma or GED required.

* Additional technical training or certifications in manufacturing, maintenance, or production operations are a plus.

* Minimum 2 years of hands-on experience in warehouse operations (HBW).

* Proven understanding of workflows, safety protocols, and quality standards in a production or manufacturing environment.

* Experience in training, mentoring, or onboarding team members preferred.

* Willingness to travel domestically and internationally for training as needed

Skills & Competencies

* Strong communication and coaching skills; able to clearly explain tasks and provide constructive feedback.

* Demonstrated ability to work independently and collaboratively in a fast-paced production setting.

* Comfortable using digital tools such as email, document systems, and production tracking tools.

* Proficiency in English (verbal and written) required…